Prima Erliana Permata Sari

I’m a dedicated E-Commerce Specialist at Thanksinsomnia, with hands-on experience managing online store operations across Shopee, Tokopedia, and TikTok Shop since 2023. My daily responsibilities include handling customer inquiries, resolving issues related to orders and returns, uploading product listings with optimized visuals, and coordinating both domestic and international shipments. Having managed overseas orders, I understand the challenges of international logistics and strive to ensure a smooth and satisfying buyer experience across platforms. Currently, I’m pursuing a degree in Communication with a focus on Strategic Digital Marketing, which helps me deliver clear, effective, and customer-centered communication in every interaction. I’m passionate about combining operational efficiency with excellent service quality. My goal is to grow into a digital commerce professional who connects brand strategy, customer experience, and logistics into one seamless journey.