Preshit Dalal (Pre)
Principal Director AI ML Operations @ Mid-Size Pharmaceuticals Company
About
• Dynamic, results oriented, Microsoft & AWS Certified technology leader, with entrepreneur mindset & history of driving measurable improvements in application & infrastructure Engineering and support operations while reducing costs and increasing productivity. I have years of experience in leadership & technical management in building secured Enterprise Architecture designs while transforming technology and culture to solve complex challenges & drive business results. Currently leading AIML Ops projects in Azure & AWS. A highly adaptable leader and trusted adviser, I innovate the forward-thinking solutions & road maps that guide companies and people through successful change. Worked on few POC's (Proof of concepts) for IoT devices & Android Google Glass apps. • Throughout my career, I worked with CIO, CFO & PM's on implementing large scale .NET, Public Cloud (Azure & AWS), Dynamics AX 2012 (CRM) & SharePoint enterprise projects in different roles as Azure SME / Public Cloud Engineer / Solution Architect / VP / Technical Lead / Manager / SharePoint Developer, Architect & Admin/ Developer in different domains for firms - AT&T (Telecom), Credit Suisse, Fiserv & Capgemini E&Y (Financial), GE Capital (Credit Card), CMX (Construction), eRevMax (Hospitality), Genre (Insurance), Ludwig Cancer Research (Research), DuPont (Chemical), Eaton (Energy), CDM - Omnicom Group (Pharma Advertising), Fashion (Marc Jacobs) & with MS Gold Partner companies. • Worked with many organizations to interview & hire developers, architects, database administrators & cloud engineers (Azure, AWS, GCP) globally. Involved in budgeting and financial planning for IT. • Completed following courses: 1. Official Microsoft developer training for MS Dynamics AX 2012. 2. “2014B – Customizing MS SharePoint Products and Technologies 2003”. 3. “2524C – Developing XML Web Services using MS ASP.NET” in 2005 & 2006. 4. “2794A/95A – Designing an ETL Solution Architecture & Intelligence Solution Using MS SQL Server 2005 Integration Services. 5. AWS Cloud trainings. (Feb 2021). 6. Deploying & Managing Google Cloud VMware Engine Technical Training. (Oct 2022). 7. Completed multiple Azure & AWS trainings/courses (IaaS, PaaS, Automation, Cloud Security). 8. Completed Blockchain & Bitcoin fundamentals course. 9. Completed Kubernetes Administration course (Feb 2023). • Since 2015, I have volunteered as a “Project Director” for a USA based non-profit organization “Save Indian Farmers (SIF)” formed to help distressed farmer families in India. Was promoted as a "Core Committee" member for SIF in Jan 2021.
United States
Plainsboro
Computer Software
FinOps & DevSecOps, Azure & AWS Certified, Terraform, Kubernetes Administration Certified, Azure Certified, AWS Certified, AI Certified, Vonage Contact Center, Software Development, Web Services, .NET, Microsoft SQL Server, XML, C#, Databases, ASP.NET, Visual Studio, JavaScript, SharePoint, IIS
Experience

Principal Director AI ML Operations
Mid-Size Pharmaceuticals Company
As a Principal, I am responsible for leading and scale end-to-end AI/ML infrastructure, Agentic AI frameworks, automation pipelines, and compliance practices. This senior leadership role allows me to oversee the implementation of AI/ML systems using Azure, Databricks, MLflow, Langchain, AI Agents and other cutting-edge tools, while ensuring security, automation, and regulatory compliance (HIPAA) across all environments. KEY RESPONSIBILITIES: [Strategic Leadership]: • Lead the AI/ML operations roadmap, aligning technical strategies with business objectives. • Collaborate with executive stakeholders, product teams, and data scientists to ensure scalable and secure AI solutions. [Platform & Infrastructure]: • Oversee the design and maintenance of ML platforms using Azure Machine Learning, Databricks, MLflow, and Terraform. • Architect and automate workflows using n8n, ensuring efficient and traceable pipelines. [MLOps & Automation]: • Build and manage end-to-end CI/CD pipelines for ML models with automated deployment, versioning, monitoring, and rollback strategies. • Implement Langchain and Arcade to streamline LLM-based workflows and intelligent agents. [Compliance & Security]: • Enforce HIPAA, data privacy, and security best practices across AI/ML lifecycle. • Collaborate with security and governance teams to maintain audit trails, access controls, and regulatory adherence. [Team & Project Management]: • Mentor senior engineers and ML operations teams. • Drive cross-functional initiatives, managing timelines, risks, and delivery for large-scale AI deployments.

Principal Azure AWS Solution Specialist (Hands-on) - PaaS IaaS IoT AI-ML Ops DevSecOps
New York City Metropolitan Area
• Led & guided multiple clients/teams to setup & manage a Cloud Practice Team to deliver multi-cloud offerings, Landing Zone Architecture, Blueprint Design, Cloud Automation Templates, CI/CD, DevSecOps, FinOps, assist in AI & LLM POC's. • Co-founded & Led the tech product development, budgeting & marketing of two start-up's - www.trip4cure.com (Medical & Wellness Tourism) & www.puravidasportz.in (Adventure Sports Apparel Portal). Created new features for Trip4Cure platform through Azure AI Foundry using LLM model like GPT-4, DALL-E from Azure OpenAI Studio via C# code & Google’s Geocoding API’s to provide an interactive chat experience for registered member’s live queries specifically focused on a geo-location and medical or wellness treatment. • Enriched the existing Azure DevSecOps pipeline for a FinTech company by introducing best practices in automation mainly leveraging Terraform and CLI scripts in multi-cloud, multi-environments with multi-continent teams. • Reviewed & contributed to existing Azure IoT architectures for an energy management company. Leveraged & configured IoT Hub (for Ingestion), Azure Data Factory & Service Bus (for Pipeline), CosmosDB & Azure Blob (for Storage), Azure APIM (for device registration, calling controls, onboarding & setting alarms etc.), Azure Functions, Azure SQL & other Azure IaaS components to provide an end-to-end secured, seamless Azure Cloud solution. • Architected & created integration interfaces to provide a communication channel for exchanging information between two systems (Portal & Service Provider) to sync their processes, master data & transaction data. Extensively used Service Bus, Azure Functions, Logic Apps, RESTful API's, Azure SQL & other Azure IaaS components for solutioning. • Worked with Pre-Sales, Cloud Strategy teams & CTOs for multimillion $ projects covering cloud assessments, modernization, workload optimization, FinOps, Cloud Security, AI & ML PoC’s. • Assisted in recruiting technical resources.

Associate Director - Sr. Cloud Architect (Azure & AWS)
Remote
• As a part of the US Cloud Practice, worked on multiple client projects in architecting Landing Zones, Blueprints, Automation Templates, CI/CD pipeline enrichment (Azure DevSecOps, Ansible & Jenkins), Cybersecurity, AWS Digital Twins & FinOps leveraging my experience largely in Azure & AWS Public & Hybrid Clouds (VMWare). • Led & collaborated with Pre-Sales, Cloud Strategy Management teams to pitch for multimillion dollar projects involving assessments, modernization, workload optimization, FinOps, Cloud Security, AI & ML PoC’s. Responsible for creating and marketing cloud offerings for an IBM spinoff company. Led few responses for RFP & finalized SOW for their top elite clients. • Created an enterprise-level, cloud-native automations (ARM Template, Terraform, CLI & PowerShell) for Azure PaaS components like Azure Logic Apps, Azure Functions, Managed Apps, Service Bus, SQL PaaS, Snowflake, Azure Data components, Power BI, Azure AD & Management, Azure Defender, Sentinel, Key Vault (encryption & storage) & Azure Kubernetes Service (AKS). Ensured that infrastructure adhered to industry-standard security & compliance regulations (ISO, SOC 2, HIPAA). • Contributed to internal AWS IP projects by creating demos for Digital Twin for Windmill & Stadium management use cases using AWS IoT Core, IoT SiteWise, IoT TwinMaker & Amazon Managed Service for Grafana. Supported another internal AWS project involving a use case to design a Fire Fighter solution & AWS Connect (Virtual Contact Center utilizing AI, ML & Chatbots). • Lead the Arch & Admin with 3rd party monitoring like Data Dog for a .gov Motor Vehicle state agency’s Azure infrastructure automation & app deployment in 3 different environments. • Worked with a FINRA client as a Senior Business Analyst on Azure Cloud project to be a primary interface with solution architects, engineers, & cross-organizational technology teams. • SharePoint integration for a paper student record digitalization project with Univ of Alabama.

Vice President - Group Chief Technology Officer Group (Cloud Engineering)
Greater New York City Area
• Overseeing Public Cloud (Azure & AWS) Architecture, Automation (IaC), Cloud Governance & Security, IaaS, PaaS & DBaaS projects, Budgeting. • Responsible for validating Architecture blueprints and creating automation templates & curated services using Azure ARM Templates and Terraform for multi cloud environments. • Lead the “Minimum Bar Requirement” assessment program for many Azure PaaS components like SQL Server, Redis Cache, Cosmos DB, Logic Apps, Managed Apps and App Service. Bank specific Azure policies were implemented and applied on every Azure subscription for compliance requirements. • Created an enterprise-level, cloud-native solutions / automation (ARM Template, Terraform, CLI & PowerShell) using Azure PaaS components like Azure Logic Apps, Azure Functions, Managed Apps, Service Bus, SQL PaaS, Snowflake, Azure Data Lake, Azure Databricks, Azure Data Factory (ADF), Microsoft Power BI, Azure AD, Key Vault (for encryption and storage) & Azure Kubernetes Service (AKS). Integrated Azure & AWS with 3rd party & internal (legacy) bank tools. Followed software development practices like Scrum & Agile across multiple public cloud teams. • Engineered & implemented a production level Azure “Managed App” for creating VM’s from marketplace and SIG custom images for both OS - Windows & RHEL. • Worked with few teams on configuring and automation of Azure AKS, design DevSecOps model, Network solutions (VNet in Azure & VPC in AWS) as IaC, RBAC & IAM model for AWS. • Automated AWS OS level & component patching process using Terraform & PowerShell via AWS systems manager & native patching mechanisms. Onboarded, educated & assisted SRE team members to utilize best practices for supporting their public cloud clients. • Responsible to organize and initiate 3rd party vendor technical discussions for AWS & Azure projects. Basic knowledge of GCP cloud platform.

Manager, Principal Azure Solution Specialist - PaaS/IaaS/DevOps SME
Greater New York City Area
• Senior Architect/Manager role involves designing Automation Solutions for Azure Environments. • Integrated Azure OMS with TCS Ticketing System SOM (Service Now) as an enterprise solution. • Deploy, Manage and Monitor Cloud Services. Implement, deploy and configure Azure Websites. Create Automation solutions in Windows PowerShell scripting. Deployed workloads using Azure VM, images, disks, Azure Storage, Azure Virtual Networks and Network Security Groups (NSG). • Short-term engagement with another client team to aid in creating a POC in SharePoint Online (SPO). My role was to assist and advise in integration work for SPO widgets & big bucket showstoppers (identity, authentication, SPO configuration). Provide best practices for implementing SPO companywide with regards to Information Architecture, eDiscovery, SSO, Search Scopes & Overall performance. Also assist a UX expert for delivering a responsive design to meet client's wire frames. • Hands-on working experience in CI/CD (DevOps) practices using Visual Studio Online, Jenkins, Azure App & Cloud Services, PaaS, PolyBase, Azure Data Lake, Azure Databricks, Azure Data Factory (ADF), Azure SQL Data Warehouse, Power BI, Azure Functions, Logic Apps, Azure Blob Storage, Web API, VM creation, ARM Templates, PowerShell scripts, IaaS, Lift & Shift, OMS Integration, storage, network and database. • Experience in building CI/CD methodology in Azure using VS online, TFS and DevOps.

Sr. Azure Cloud Architect (PaaS) / SME
Greater New York City Area
• Leadership role involves interacting with Microsoft clients to Architect & implement cloud / Azure based solutions as a part of “Proof of Concept (POC)” in the pitching process followed by defining “Scope of Work (SOW)” for the delivery team. • Technical project management with onsite and offshore development teams to deliver client projects in a timely manner using Scrum. • Hands-on working experience in Azure App & Cloud Services, PaaS, Logic Apps, Azure Functions, PolyBase, Azure Data Factory, Azure SQL Data Warehouse, Power BI, Azure Blob Storage, Web API, VM creation, ARM Templates, PowerShell scripts, IaaS, Lift & Shift, storage, network and database. • Involved in creating an Azure cloud business case template for clients by comparing On-Premises cost v/s Azure costs. • Experience in building CI/CD methodology in Azure using VS online, TFS and DevOps. • Working knowledge of Azure Fabric, Micro services, IoT & Docker containers in Azure.

Information Architect
Greater New York City Area
Ludwig Cancer Research is an international collaborative network of acclaimed scientists with a 40-year legacy of pioneering cancer discoveries. Ludwig combines basic research with the ability to translate its discoveries and conduct clinical trials to accelerate the development of new cancer diagnostics and therapies. Since 1971, Ludwig has invested more than $2.5 billion in life-changing cancer research through the not-for-profit Ludwig Institute for Cancer Research and the six U.S.-based Ludwig Centers. • Led software architecture, design and implementation of a proprietary “Intellectual Property” product using .NET MVC 5 entity framework, JQuery, SQL Server 2014, MS Team Foundation (source code version control) and Microsoft SharePoint 2013/Office 365 technology. • Technical Lead on working with external vendors for implementing and managing global intranet project using Scrum (Agile framework), Office 365, Microsoft Azure, Hybrid Active Directory, CSOM, PowerShell and AvePoint’s DocAve SharePoint Infrastructure Management tools. • Managed junior developers and performed code reviews / QA before release. • Azure infrastructure management & PaaS Solution Architect – (Azure AD, Licenses, Office365, DR on cloud using Azure Recovery Vault, Azure Web Roles, Worker Roles, SQL Azure, Azure Storage) • Responsible for overall IT management, governance, research and implementation of efficient and economical technology solutions within the organization. • Active participation in researching multiple CRM software’s specifically for HR and Finance departments. Involved in review and selection process from various third party products. • Completed Microsoft training in: 20346C: Managing Office 365 Identities and Services (MCSA: Office 365)

Lead Consultant - Business Applications
SoHo - New York City
• SharePoint enterprise platform - discovery and version upgrade. • MS Dynamics AX 2012 custom features – design and implementation. Marc Jacobs International | LVMH - Specialties: Fashion, Apparel, Luxury, Ready to Wear, Accessories, Leather goods, Jewelry, Perfumes, Sunglasses.

Lead Software Engineer
NJ based ERP Company
• Development lead on enhancements in the HR HCM modules for MS Dynamics AX 2012 R2/R3 Enterprise Portal (EP) and Rich Client. Extensive use of C#, SharePoint 2010 API & X++.

Sr. Software Engineer @ Omnicom Health Group [formerly - The CDM Group (Cline Davis & Mann)]
Greater New York City Area
• Worked as a "Technical Lead Developer" & bit of project management with multiple global onsite (Omnicom, CDM, Microsoft US) & offshore development teams for MS Dynamics AX 2012 implementation. Responsible for creating all TDD's, X++ classes, forms, data dictionary, SSRS reports & centralized X++ WCF service consumed by other non-dynamics internal legacy apps via a IIS hosted .NET web service. Good domain knowledge of EP, Finance, HR & Project modules. Involved in creation, maintenance & deployment of AX 2012 XPO & Model files on Staging & Production servers. • Developed SharePoint 2010 based custom agency applications for internal department(s). Utilized Dev Express charts, graphs & data-grid components with Nintex workflows in an Agile development environment. These SP applications has collaboration & social computing features, external lists via Business connectivity services (BCS) / Business data connectivity (BDC) service. Created custom content types, site columns & metadata as per business requirements. Utilized user profile service to extract & consume user properties from active directory (AD) for SP 2010 internal departmental InfoPath forms/applications. • Lead a team for building a SharePoint 2010 global intranet. Project involved interaction with Managing partners & departmental heads to create functional and tech specification, identified and created around 70 SP features using MS Visual Studio 2010, SP designer 2010 & a generic Nintex workflow for content submission & approval. • Implemented brand extranets for pharmaceutical clients like Amgen, Novonordisk, EMD Serono & Genomichealth. Project involves direct interaction with client business managers, design, coding and customization. Applied extranet permissions to various SharePoint groups using a customized XML application built on MOSS Security Object Model. SharePoint-FTP integration via MOVEit DMZ API. All of the brand sites are accessed via secured Form Based (FBA) & Windows Authentication.
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