Prerna Kapoor

Prerna Kapoor

AI Software Engineer @ ZaaS

About

I build scalable software systems and AI-powered applications that solve real-world business problems. With 6+ years of software engineering experience, I've built scalable enterprise systems for Fortune 500 clients including Apple, Cisco, Delta Air Lines, ExxonMobil, Chevron, Ingram Micro and Procter & Gamble. My background spans backend microservices, cloud-native applications, data platforms, and enterprise automation solutions using Python, C#, SQL, AWS, Snowflake, and Azure. Currently at ZaaS, I'm deploying AI in production by architecting LLM-powered workflow automations, building multi-tenant client platforms integrated with HubSpot CRM across 30+ companies, and creating end-to-end data pipelines that reduce integration time by ~50%. I've also built a multi-agent job search platform using CrewAI, LangChain, and Streamlit, and I'm further strengthening my expertise through a Master of Science in Artificial Intelligence at Indiana Wesleyan University.I'm actively pursuing Software Engineer II / AI Engineer opportunities where backend engineering, distributed systems, and intelligent applications intersect.

Country

United States

City

Seattle

Industry

Computer Software

Skill

Software Engineers, CrewAI, LangChain, Large Language Models (LLM), Machine Learning, Python, SQL, Amazon Web Services (AWS), Technical Program Management, Program Management, Agile Methodologies, GenAI, Snowflake, Data Analytics, Generative AI, Project Initiation, Data Cleaning, Data Preparation, Project Management, Software Project Management

Experience

ZaaS

AI Software Engineer

ZaaS

LinkedIn
2026-5 - Present · 5 mos

Seattle, WA

• Prototyped 3+ intelligent wellness workflow automations using LLMs and GenAI — processing Zoom Events analytics and session data, automating email reminders and calendar invites for 50+ events/month, reducing scheduling errors across 30+ client companies.  • Architecting and deploying a multi-tenant client-facing wellness dashboard using MemberPress for role-based data isolation, integrating HubSpot CRM with WordPress across 30+ client companies, reducing manual session reporting effort by ~40%.  • Building end-to-end data pipelines using Make (Integromat), PHP, and Toolset to automate data sync from HubSpot tickets, forms, and spreadsheets, cutting integration time by ~50% and eliminating manual data entry across 15+ workflow stages.

LTIMindtree

Software Engineer II

LTIMindtree

LinkedIn
2019 - 2025 · 6 yrs

Seattle, WA

• Migrated legacy on-premise systems to AWS (S3, Redshift) using Python ETL frameworks, automating 20+ pipelines processing 500GB+ of data across 8 business units.  • Improved query performance by ~35% through SQL cleansing, indexing, and performance tuning across fault-tolerant, high-availability pipelines.  • Built distributed backend microservices using C#, Python, SQL, Cosmos DB, and Snowflake to support an enterprise constraint management tool, following distributed system design patterns for scalability and reliability across 10+ teams.  • Delivered a robust internal tool that improved system usability by 18% and achieved ~99.5% uptime by integrating CI/CD pipelines, automating unit testing, and replacing fragmented manual processes with a centralized, observable solution.  • Supported enterprise-scale cloud adoption by automating and modernizing data movement across 50+ workflows serving 10 teams, reducing manual effort by 30% and enabling scalable, accurate reporting infrastructure.  • Led metadata management in Alation to improve data accessibility across business units; partnered with business owners, data engineers, and global stakeholders to define governance standards, present weekly performance metrics, and align onshore and offshore teams.  • Coordinated cross-team deployments across 6+ Agile sprints, delivering weekly demos and ensuring on-time releases across 10 teams.

Left Right Mind

Software Developer

Left Right Mind

LinkedIn
2018-7 - 2019-3 · 9 mos

Milpitas, CA, USA

Developed backend (Java, MySQL) and frontend (AngularJS, HTML5, CSS3) features for a payroll automation tool, streamlining strategic planning and budgeting while automating test cases with Selenium to boost testing efficiency by 60%.

Education

Indiana Wesleyan University

Indiana Wesleyan University

LinkedIn

Artificial Intelligence

2025 - 2027 · 2 yrs

Relevant Coursework: Machine Learning Fundamentals, Large Language / Generative AI, Model Development, Data Visualization, Big Data, Text Mining, Foundations of Data Analytics

Illinois Institute of Technology

Illinois Institute of Technology

LinkedIn

Computer Science with a specialization in Computational Intelligence

2016 - 2018 · 2 yrs

Master's Degree in Computer Science

Thadomal Shahani Engineering College

Thadomal Shahani Engineering College

LinkedIn

Information Technology

2013 - 2016 · 3 yrs

1. Participated as a delegate in ‘TSEC-MUN’ (Model United Nations) 2014 in the DISEC (Disarmament and International Security) Committee. 2. Attended a workshop on ’Programming and Data Management on Oracle Databases’ by IEEE-TSEC 2014. 3. Participated in ‘Debugger’ Coding Competition conducted by CSI-TSEC 2014. 4. Participated in ‘Cloud Computing’ held by IEEE-TSEC ISAAC committee 2014. 5. Attended a workshop on ‘Ethical Hacking and Cyber Forensics’ conducted by Skynet Solution in 2011. 6. Participated in ‘Technovention’ Coding competition by CSI-TSEC 2014. 7. Attended the ‘MATLAB’ course by IEEE-TSEC 2014. 8. Attended ‘Google Develop Group DevFest’. 9. Participated and was the runner up in the inter-college debate competition.

Prerna Kapoor's Contact Information

Email

******@***.com

Phone

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