prempal Singh

Area Sales Manager responsible for driving business growth across assigned territory. Leading and managing 5–6 Team Leaders and 80–90 Field Sales Executives (FSEs) to achieve monthly and quarterly targets. Key Responsibilities: Managing end-to-end sales operations including onboarding, activation, and productivity of FSE teams Driving acquisition and activation of merchants for QR, Soundbox, and digital payment solutions Monitoring daily sales performance, funnels, and KPIs to ensure target achievement Coaching, mentoring, and motivating TLs and FSEs for consistent performance Ensuring compliance, process adherence, and high-quality execution in the field Coordinating with internal stakeholders for smooth operations and issue resolution Expanding market presence and improving revenue through strategic planning Key Skills: Team Management | Field Sales | Merchant Acquisition | Digital Payments | Target Achievement | Territory Management | Leadership.

As a Team Leader (TL), I was responsible for managing a large field team of 25–35 FSEs and directly reporting to the Area Sales Manager (ASM). My role focused on team leadership, multi-product sales growth, on-ground execution, and achieving targets across the territory. I worked closely with my ASM to implement strategies, improve productivity, and drive consistent business performance. Key Responsibilities: Leading and mentoring a team of 25–35 Field Sales Executives to achieve sales and productivity KPIs Driving multi-product sales including: • EDC | • QR | • Soundbox | • Merchant Loans | • SIP | • Insurance Monitoring daily field activities, sales funnel, merchant acquisition, and activation Conducting training sessions, joint field calls, and weekly/monthly performance reviews Ensuring quality documentation, compliance, and smooth merchant onboarding Reporting daily/weekly performance updates and insights to the Area Sales Manager (ASM) Executing territory-level business strategies shared by ASM to improve penetration and conversion Supporting FSEs with real-time problem solving and coordinating with internal teams Enhancing merchant relationship management to improve retention and upsell opportunities This role strengthened my expertise in team leadership, territory management, multi-product sales execution, data-driven planning, and people management.

As a Territory Sales Incharge (TSI), I led and managed a high-performing field team of 25 FSEs, driving multi-product sales including EDC machines, merchant loans, Soundbox, QR onboarding, SIP investments, and insurance solutions. My role focused on strategic planning, on-ground execution, performance monitoring, and achieving consistent business growth across the territory. Key Responsibilities: Managing and mentoring a team of 25 FSEs to achieve daily, weekly, and monthly KPIs Driving sales & penetration for multiple products: • EDC | • QR | • Soundbox | • Merchant Loans | • SIP | • Insurance Tracking team productivity, sales funnel, and merchant lifecycle to improve conversions Conducting field visits, product training sessions, and performance reviews Implementing strategies to enhance merchant acquisition, activation, and retention Ensuring accuracy in documentation, compliance, and merchant onboarding Supporting executives with real-time problem solving and cross-team coordination Driving revenue growth through focused campaigns and territory planning This role significantly improved my skills in leadership, territory management, multi-product sales, team building, and data-driven decision making.

As a Senior Group Lead at Paytm, I was responsible for managing and mentoring a field team of 15 FSEs (Field Sales Executives) to drive merchant acquisition, payment solution deployment, and revenue growth. My role focused on improving team performance, ensuring on-ground process excellence, and achieving monthly business targets. Key Responsibilities: Leading, training, and motivating a team of 15 FSEs to achieve daily and monthly KPIs Monitoring field activities, sales pipelines, and merchant onboarding quality Planning and executing strategies to increase device installations, activations, and retention Ensuring accurate reporting, productivity tracking, and performance reviews Coordinating with cross-functional teams to resolve merchant issues and improve service delivery Driving high-standard compliance, documentation, and policy adherence in the field Supporting team members through coaching, field visits, and regular feedback sessions This role strengthened my leadership, team management, problem-solving, and field operation management skills while contributing to Paytm’s business expansion.

Key Responsibilities of. Team Manager: 1.Selection of new candidates, induction of new staff in market. 2. Team Building and removing obstacles for growth. #Sale analysis: Value wise and Product Wise. Planning for growth of next planing year. #Maintaining relationship with distributors, appointment of distributors and settlement of claims Ensuring payment and availability of products as per sale and targets. #Keep in regular contact with team members and maintain healthy communication & relationship #Completing monthly, quarterly and yearly sales target. #Building relationships with business professions Market review of new products and services. #Regular attending monthly, quarterly and yearly meeting of company Keeping up to date about company products, services and schemes. #Monitoring activities, products and services of competitors.

As a Sales Marketing Executive, I was responsible for driving customer engagement, generating leads, and achieving sales targets through effective communication and product promotion. My role included handling inbound/outbound calls, understanding customer needs, and providing suitable solutions. I consistently contributed to improving conversion rates and maintaining strong client relationships. Key responsibilities included: Identifying potential customers and generating quality leads Presenting product features and benefits clearly to customers Achieving daily/weekly sales and marketing targets Maintaining customer records and follow-ups in CRM Coordinating with the team to improve process efficiency Delivering excellent customer service to enhance satisfaction I strengthened my communication, negotiation, and problem-solving skills while working in a fast-paced call center environment.