Prem Mirchandani

Vice President Human Resources @ Infosys

About

I’m a people-first HR Business Leader with 25+ years of enterprise-wide impact across global technology powerhouses — Infosys, GE, and HCL Technologies — I partner strategically with C-suite and senior leadership teams to architect people strategies that accelerate business growth, drive cultural transformation, and build enduring organizational capability at scale.• I’ve had the privilege to Head HR for large units in Infosys- Financial Services recently, and earlier Enterprise Application Services which included SAP, Oracle, EAIS and Infosys Digital whereby my key responsibilities included - orchestrating comprehensive talent strategies that unify acquisition, retention, succession planning, and leadership development around aggressive growth agendas — materially improving productivity, reducing attrition, and elevating employee experience and engagement. • In the past, as Head HR for Sales & Sales Effectiveness for Infosys Global Sales Organization, I was responsible for Sales Engagement, Sales Productivity, and amplifying performance of our Sales team members leveraging structured Sales enablement interventions & directly linking measurable outcomes to Sales incentives .• I have guided teams focused on continuous improvement , resulting in effective, impactful HR solutions that transcend local and geographical boundaries. I have also managed large and complex rebadging deals involving people transition and change management. • I have pioneered HR practices that delivered PCMM Level 5 certification and scaled development centers from the ground up.An ICF-PCC certified Executive Coach with a coaching mindset (and SHRM-SPHR credentials), I specialize in building high-trust, high-performance cultures where fairness, ownership, and employee empowerment are non-negotiable. • I thrive in complex, matrixed environments — leading large-scale change, digital HR transformation & AI readiness, organizational design, performance management, career architecture, M&A integration, DEI, leadership succession, and workforce sustainability. What energises me most is being a coach and sponsor of HR and business talent, guiding high-potential leaders to higher orbits while translating complex human dynamics into tangible business result.

Country

India

City

Bengaluru

Industry

Human Resources

Skill

Executive Coaching, Talent effectiveness, Succession Planning, Culture Development, Employee Engagement, Talent Management, Performance Management, Banking, Onboarding, Talent Acquisition, Recruiting, Human Resources, Employee Relations, Management, Change Management, Business Intelligence, Employee Training, Stakeholder Management, Applicant Tracking Systems, HRIS

Experience

Vice President Human Resources

Infosys

2011-10 - Present · 14 yrs 11 mos

Bangalore

Jan.2019 till date: Head of HR for Financial Services Unit (FSADM $1.4 Bn Revenue | 15,000+ Employees) Member for Infosys Bangalore Development Centre Executive Council. • Orchestrated a comprehensive people strategy for the Financial Services unit, unifying talent acquisition, retention, and succession planning — materially improving per-capita delivery value and reducing attrition through targeted segmentation programs. • Led a 25-member HR team in executing enterprise-wide initiatives spanning performance differentiation, diversity advancement, manager enablement, and employee wellbeing — elevating ESAT scores and reinforcing a high-performance culture. Apr.2017 to Dec.2019: Head of HR for Global Sales & Sales Talent Effectiveness. • Established the Sales Effectiveness Centre of Excellence — a first-of-its-kind people analytics and capability development function — directly linking sales force productivity metrics to targeted HR interventions and measurable revenue outcomes. • Designed and governed a global sales incentive architecture that aligned commercial motivation with enterprise performance goals, strengthening sales culture and reducing voluntary attrition among top performers. Apr.2015 to Mar.2017: Head of HR for Enterprise Application Services (SAP, Oracle, EAIS $2.4 Bn Revenue | 30,000+ Employees ) • Shaped an integrated people agenda across SAP, Oracle, EAIS, and Infosys Digital — One of organization’s largest horizontal portfolio — partnering with Delivery Leadership to embed human capital priorities into business planning cycles. • Institutionalized a unified talent development framework across 30,000+ employees, driving harmonized career progression, manager capability, and leadership pipeline health across disparate business lines. Previous Roles in Infosys: Oct.2013 to Mar.2015: H.R. Business Leader for Financial Services Unit. Oct.2011 to Sep.2013: H.R Business Manager for Consulting & System Integration unit in Financial Services.

VP HR (GE Global Servicing)

GE Capital

2011-1 - 2011-9 · 9 mos

Hyderabad Area, India

Leading the HR team for GE Global Servicing (India) and responsible for the entire Employee Life Cycle for all the employees at the Hyderabad site of GE Global Servicing.

General Manager - Human Resources

HCLTech

2007-11 - 2010-12 · 3 yrs 2 mos

Jul/2009 to Dec/2010 : Sales HR Leader Nov/2007 to Jun/2009: Head of HR for Industry Solutions Line of Business in HCL

Manager - HR

Infosys

2001-1 - 2007-10 · 6 yrs 10 mos

Apr.-2007 to Oct.-2007: DC HR Manager for the Infosys Development Centre at Pune. Jan.-2004 to Mar.-2007: HR Manager, for Employees based in the US Jan.-2001 to Dec.-2003: DC HR Manager for the Infosys Hyderabad Centre.

Geo HR Manager, Plano, Texas

Infosys

2004-1 - 2007-3 · 3 yrs 3 mos

• Managing the Employee Relations Portfolio for over 8000 US employees, Employee Welfare initiatives, addressing Grievances, Deploying Internal Communication and handling Employee Emergencies.

Development Centre- Human Resources Manager

Infosys

2001-1 - 2003-12 · 3 yrs

• Set up the Human Resources Department at the Development Centre. The employee strength at the IT Development centre grew exponentially from 60 employees in Jan 2001 to over 2000 employees by Dec 2003. • Site coordinator for the People CMM assessment, wherein the workforce practices were certified at level 5, by an independent auditor in Oct 2003.

Manager - International Business

Navin Fluorine International Ltd.

1996-6 - 2000-12 · 4 yrs 7 mos

Mumbai, Maharashtra, India

• Bschool hire for Mafatlal Industries . Post induction was aligned to Navin fluorine Industries , which was a chemical unit of Mafatlal Industries back then. • Management of the entire Export commercial and Ops life cycle incl. Management of Customer expectations for shipment of their orders, Negotiating with Banks on LCs under UCP 500, coordination with C&F agents, shipping companies, Customs and Excise departments, towards ensuring the shipment of consignments and ensuring timely delivery of goods and services. • Was responsible for business development for Africa market in the year 2000 .

Executive - Primary Markets

Sriram Investment Services Limited

1995 - 1995

Responsible for setting up a branch office in Pune- India and creating a distribution network for promoting the sale of financial & primary market instruments being promoted by the company. Direct Sales of Mutual Fund schemes lead managed by the company and Primary market Issues, Fixed Deposit schemes, etc. underwritten by the Company