Preeti Aaditya Ingle

• Manage high-volume inbound calls, assisting customers with service inquiries, scheduling, and complaint resolution. • Navigate internal systems (Infor) to update customer records and maintain accurate documentation. • Guide customers to appropriate solutions while meeting performance and quality targets.

• Manage and coordinate with subcontractors, trades, and laborers. • Coordinated city inspections, permits, and client walkthroughs. • Maintain daily site reports, material logs, and progress documentation. • Handled client communication, scheduling, and general office administration. • Issued and followed up on purchase orders, delivery slips, and receipts. • Assisted with invoicing and expense tracking. • Conducted outbound calls to potential clients, suppliers, and leads. • Maintained lead pipelines and call records & following up with clients regarding quotes, timelines, and contracts, and • Assisted with ordering materials, picking up urgent items, or delivering materials to job sites when required.

• Managed restaurant operations in the absence of the manager, ensuring smooth service and customer satisfaction. • Trained new staff members as a Trainee Server, imparting knowledge and skills for exceptional service. • Resolved customer inquiries and issues promptly, enhancing the overall dining experience.

• Coordinating communication between contractors, estimators, and project teams to ensure timely project updates. • Managing project documentation, including drawings and reports, ensuring accessibility for all stakeholders. • Enhancing project visibility through social media engagement and client communications, tracking milestones effectively. • Help in preparing and distributing bid packages, tracking bid responses, and maintaining a bidder database.

• Managed on-site project planning, ensuring efficient execution and team performance. • Oversaw ordering and tracking of construction materials from vendors. • Monitored project progress by visiting construction sites and maintained project documentation. • Prepare and update the project schedule under the direction of the Project Manager. • Identify, address and resolve issues and problems as, or before, they occur. • Prepare and process payment certificates to ensure timely and accurate financial transactions with Sub contractors and vendors as well as with the consultant.

• Oversaw document control for 40+ projects, including engineering drawing revisions and daily progress reports. • Utilized company software for detailed takeoffs from construction drawings and approved MRN on ERP system. • Achieved accurate project estimates and costs, ensuring efficient project execution. • Discuss the task with the project manager and other team members and provide guidelines to the contractor’s engineer and supervisor. • Prepare and manage daily project reports to track progress, identify issues, and provide updates to stakeholders. • RFI (Request for Information): Manage RFIs by collecting, organizing, and addressing requests to resolve project-related queries and issues.

• Assisted youth with homework assignments, fostering a supportive learning environment. • Regularly assessed progress and provided constructive feedback to ensure continued growth. • Collaborated with parents and teachers to create a holistic support system for students. • Encouraged students to explore various career opportunities to broaden their horizons.