precious idudu

I am a banking and relationship management professional with over 10 years of progressive experience at Guaranty Trust Bank (GTBank) — one of Nigeria's most regulated and high-performing financial institutions. My career has spanned multiple branches across Lagos Island and Mainland, giving me broad exposure to diverse client segments, branch cultures, and operational environments. In my current role, I manage daily interactions with retail and SME clients, oversee KYC/AML compliance, and actively support branch business development — including leading an initiative that increased mobile and internet banking enrollment by over 40% among walk-in customers. Earlier in my career, I served as a Marketing and Business Development Officer, driving customer acquisition, promoting banking products, and building lasting client relationships across multiple branch territories. Beyond banking, I am a Co-Founder and Customer Liaison Lead at Martcloud Renewables Ltd, where I personally manage over 2,000 active client relationships, deliver 15% year-on-year revenue growth, and oversee end-to-end project coordination across four service lines. This entrepreneurial experience has sharpened my commercial instincts and reinforced my ability to build meaningful, long-term client relationships in any environment. What drives me is a genuine commitment to the client — not just resolving issues, but understanding their needs, anticipating challenges, and advocating for them at every level of the organisation. I bring that same energy whether I am managing a complex compliance case, closing a new account, or coaching a junior team member. I was recognised with the GTBank Customer Service Hero Award in 2022, reflecting a consistent standard of excellence in client engagement, service delivery, and stakeholder communication. Core Strengths: Relationship Management · Client Portfolio Growth · Business Development · KYC/AML Compliance · Retail & SME Banking · Cross-Selling · Digital Banking Promotion · Stakeholder Engagement · Complaint Resolution · Financial Reporting (MS Excel) · Team Leadership · Process Improvement I am actively seeking Relationship Manager and Commercial Banking roles — in the UK, Canada, Germany, and Australia (open to relocation with visa sponsorship where required), as well as fully remote positions worldwide. If you are looking for a client-focused, commercially driven banking professional with a decade of proven results, I would love to connect.