Praveen Rathod
Senior Business Development Executive @ Prime Health
About
Experienced Operations Manager specializing in home healthcare, with expertise in team leadership, logistics, and DHA compliance. Proven success in improving patient satisfaction, operational efficiency, and service delivery. Skilled in budget management and strategic planning, committed to high standards of patient- centered care, safety, and regulatory adherence.Our collaborative efforts led to a 30% reduction in patient admission and discharge times, leveraging analytical tools like MS Power BI to drive process improvements. With an engineering foundation from Chaitanya Bharathi Institute, I applied a data-driven mindset to healthcare administration, focusing on quality assurance and effective resource management. This approach ensured compliance, improved inventory optimization, and played a pivotal role in elevating patient satisfaction and experience.
United Arab Emirates
Dubai
Hospital & Health Care
Six Sigma Green Belt, Office Operations, Organization Skills, Product Knowledge, On-call Support, LiveChat ChatBot, Customer Support, Contact Centers, Growth Strategies, Compensation, Negotiation, Professional Communication, Customer Engagement, Business-to-Business (B2B), Customer Success, Communication Training, Solar Power, Solar PV, Solar Energy, Operations Support
Experience

Senior Business Development Executive
Dubai, United Arab Emirates
1.Drive business development and strategic partnerships to expand Prime Home Care services across Dubai and the UAE. 2.Develop and manage B2B partnerships with hospitals, hotels, insurance providers, travel companies, and corporate organizations. 3.Identify new business opportunities and market expansion strategies for home healthcare services. 4.Lead negotiations and coordination for MOUs, service agreements, and partnership contracts with key stakeholders. 5.Collaborate with medical and operational teams to ensure efficient delivery of home healthcare services, including doctor on call, lab tests at home, IV therapy, physiotherapy, and vaccinations at home. 6.Support marketing and growth initiatives by promoting home healthcare solutions and wellness services in the UAE market. 7.Maintain strong relationships with partners and clients to ensure service quality, operational efficiency, and long-term collaborations. 8.Monitor market trends and competitor activities to develop new service opportunities and improve business performance. 9.Coordinate internally with clinical, operations, and customer service teams to ensure smooth service execution and customer satisfaction.

Operations Manager
Anaya Medical Center
Dubai, United Arab Emirates
•Develop and implement operational strategies aligned with the organization's mission to deliver compassionate, high-quality care. •Monitor performance metrics and implement process improvements to enhance service quality and efficiency. •Oversee staff recruitment, training, scheduling, and performance appraisals in coordination,administrative assistance with Human resources manager . Data analytics techniques using power BI Implementation of employee special events and related logistics. UAE Labour Law knowledge and updates. •Implement patient-centered initiatives in line with the organization's core values. •Ensure full compliance with Dubai Health Authority (DHA) and other relevant regulatory bodies. •Oversee medical documentation, licensing, infection control, and health and safety protocols. •Lead internal audits and prepare for DHA inspections and accreditations. •Monitor availability and distribution of medical equipment, supplies, and vehicles. •Oversee procurement and vendor management for operational needs. •Support budgeting, cost control, and financial forecasting in collaboration with the finance team. •Review and analyze operational expenses, ensuring efficiency and value for money. •Provide management with timely operational and financial reports. •Supervise the use and integration of EMR (Electronic Medical Records) and scheduling systems. •Ensure proper data management, system training, and technical support for staff. •Assist in expanding services, building partnerships, and improving outreach. •Liaise with insurance providers, corporate clients, and community partners to strengthen services. •Represent the organization in professional networks and healthcare industry events.
Praveen Rathod's Contact Information
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