Pravat Chhetri

Strategic Leadership in Food Delivery & Quick Commerce: Optimized processes, centralized fleet management, and streamlined vendor management for multi-city launches while scaling Food & hyperlocal delivery, enhancing order management & fleet operations for ultra-fast-food delivery. Team Leadership & Development: Built and empowered high-performing logistics and grocery supply chain teams, ensuring alignment with organizational goals and enhancing operational efficiency for instant deliveries. Led End-to-End Food Delivery Operations Across UAE & KSA: Optimizing supply chain processes to achieve 98% on-time delivery and customer satisfaction metrics. Directed Cross-Functional Teams: Aligning operations with business objectives and fostering collaboration to scale operations in highly competitive markets. Leveraged Data Analytics and KPIs to Monitor Performance: enhance delivery accuracy and drive strategic decision-making across two regions KSA & UAE.

Executed eCommerce Logistics Country Operations: Ensuring seamless last-mile delivery, middle-mile and first-mile for UAE operations efficiently. Quick Commerce - Led the launch and scale-up of "Noon in Minutes" and Noon Daily, streamlining dark store operations and middle-mile supply chains for ultra-fast grocery delivery in the UAE. Implemented Cost-Saving Initiatives: Reducing logistics expenses by streamlined route planning, strategic fleet polygon and vendor negotiations.

Launch and collaboration of noon logistics center operations for all emirates at UAE Product development Execution of LMS implementation & handling developers projects operationally for all logistics processes Capacity planning Peak planning, contingency planning with hourly volume plan, staffing plan. Automation Workflow automation through return reports, RTV generation & conveyor sync with LMS documents to sort as per source & destination of items. Food & Beverages Implementation and execution of grocery ecommerce fulfilment and logistics operations at UAE.

Strategic Logistics Planning: Oversee end-to-end logistics operations across the UAE, ensuring alignment with company objectives and optimizing supply chain efficiency. Team Leadership and Vendor Management: Lead cross-functional teams, manage vendor relationships, and ensure adherence to performance standards and service level agreements. Performance Monitoring and Compliance: Analyze logistics KPIs, drive cost-effective solutions, and ensure compliance with local regulations and company policies.

Operational Coordination: Support in managing daily logistics operations, including shipment planning, tracking, and ensuring timely deliveries. Vendor and Team Management: Coordinate with vendors, carriers, and internal teams to maintain smooth supply chain operations while resolving any logistical challenges. Data Analysis and Reporting: Monitor logistics performance metrics, analyze data for cost efficiency, and prepare reports to optimize operations and ensure compliance with company standards.

Client Onboarding & Infrastructure Setup: Establish packing centers, warehouses, and delivery hubs across India while onboarding and managing client operations. Process Planning & Cost Optimization: Develop processes, design layouts, implement WMS solutions, and ensure cost-effective operations. End-to-End Efficiency: Define and manage SLAs/TATs, coordinate with delivery teams, and execute streamlined, compliant operations for clients.

Client Onboarding & Operations Management: Acquire and onboard clients by setting up efficient warehousing processes and defining SLAs and TATs. Costing & Feasibility: Calculate profitability, feasibility, and provide WMS solutions to ensure optimal client operations. End-to-End Coordination: Collaborate with first and last-mile teams to deliver cost-effective and efficient solutions for clients.

Order Fulfillment & Outbound Operations: Manage end-to-end warehouse operations, including order management and customer fulfillment. Process & Performance Optimization: Develop SOPs, implement 5S practices, conduct audits, analyze TAT/SLA metrics, and drive error-free, efficient workflows. Inventory Control: Execute stock checks/audits, for precise inventory management.

Team Management: Recruit, train, and guide staff while fostering collaboration, coaching for performance, and ensuring operational discipline. Cross-Functional Coordination: Collaborate with Customer Relations, Finance, and other teams to resolve complaints, improve accuracy to streamline operations.