Pratul Singh Raghava

• Engineering a serverless, event-driven backend to automate complex "Life Admin" workflows for consumers. • Reducing processing overhead by ~40% and response times by ~70% using a custom traffic router that dynamically directs payloads between low-latency text models and high-compute vision models. • Tackling temporal hallucination issues in LLMs by injecting dynamic context anchors and Chain-of-Thought protocols into system prompts, advancing system reliability and excelling in complex reasonings tasks. • Implementing intent-classification and pre-processing layers that sanitise inputs and filter non-actionable noise prior to ingestion, significantly optimising API token usage and downstream data quality. • Leading the end-to-end product lifecycle from Zero-to-One, managing full stack & navigating App Store compliance.

• Liaising between students, academic staff & external partners to coordinate workshops and program events. • Managing communications, schedules & resources, producing briefings & slide decks for diverse audiences. • Driving continuous improvement through participant feedback & translating it into practical program changes. • Standardising templates (agendas, comms, checklists) so programs can be repeated reliably by other staff. • Troubleshooting last-minute issues calmly (tech, room, logistics) to keep events running to time. • Supporting inclusive practice through accessible activities to increase confidence and participation.

Tutor for ENGG2112 : Multi-Disciplinary Engineering • Mentored 335 students over 3 semesters & concurrently supervised 18 teams (72 students) across 3 classes. • Supervised 4-5 person teams on scoping, delivery cadence, client-style comms, presentation readiness. • Tracked team health via weekly reflections & peer ratings and initiated targeted check-ins. • Ran mock presentations & gave rubric-aligned feedback to lift clarity and confidence ahead of finals. • Mediated fair actions as first point of escalation for contribution imbalance and teamwork concerns.

• 3rd Year Student Representative for the School of Electrical and Computer Engineering • Liaised between students and faculty to identify and address issues affecting the school's learning environment • Contributed to discussions and decision-making processes that impact the school and its students

• 2nd Year Student Representative for the School of Electrical and Information Engineering • Liaised between students and faculty to identify and address issues affecting the school's learning environment • Contributed to discussions and decision-making processes that impact the school and its students

• Mentored 19 first-year students in their Professional Engagement journey at University • Provided support to help them develop workplace competencies and transferable employability skills and encouraging self-reflection and peer review as core values

• Led a 25-member engineering team delivering robotics projects and events for 1,800+ community members. • Shipped 30+ events (hackathons, RC car racing, combat robots, workshops) with clear safety & logistics plans. • Delivered hands-on cross-disciplinary workshops on programming, computer vision, and embedded systems. • Secured 10+ industry partnerships, scaling major events from just 60 to more than 340 participants. • Acted as key liaison between technical teams, partners, and key University stakeholders. • Drove consistent, audience-friendly communications (newsletters, socials) & authored ~85% of club emails. • Built volunteer programs & subcommittees and clarified roles, handovers, & lightweight rituals. • Managed governance and registrations to keep the club compliant and well funded.

• Led a team of 5 people to teach introductory robotics to 70+ students every week • Developed Arduino, OpenCV (Python) and X-Y Plotter learning modules catered for university students of all disciplines • The only member of the team with no prior robotics experience / not studying mechatronics

• Worked casually as event staff for multiple events • Responsible for engaging with consumers, creating a positive brand experience for attendees, ensuring smooth operations and the overall success of each event

• Translated a manual access-change process into a simple API by clarifying success criteria with a sister team, drafting a lightweight interface contract, and delivering an event-driven service (API Gateway -> Lambda -> Step Functions -> OpenSearch) with clear status feedback and error handling. • Replaced 10+ manual requests/day with near-instant updates, adding logging/tracing in OpenSearch Dashboards and targeted alarms so issues were detected early, restored faster, and “did it go through?” follow-ups largely disappeared. • Shipped sustainably via Azure DevOps pipelines with review gates, environment promotion and safe rollback; used CloudFormation-first IaC with least-privilege IAM to keep releases repeatable and auditable. • Integrated with ServiceNow to auto-close tickets on successful updates, reducing support overhead while maintaining a clean audit trail, owned post-go-live monitoring, defect triage & a concise runbook for handover. • Identified a non-prod DB risk and led the patch/rollback plan, introduced pre-deploy checks and guardrails, documented a prevention checklist, and reduced the likelihood of a similar outage impacting production.

Delivered the Line Follower & Light Crawler Robot activities as part of the CASE FlipRobot Academy curriculum to Year 8 students at Reddam House School, Sydney

Worked in a team of 6 members tasked with developing and maintaining the club website, as well as developing custom websites for technical & creative club events using React, TypeScript & Firebase

Worked to organise a Google Cloud event at Google Sydney Office, aimed at introducing Conversational AI through Dialogflow CX to university students and working professionals.

• Delivered 100+ hours of thematic learning modules & conducted creative, hands-on workshops with students of Years 5-12, in an effort to promote Engineering as an exciting career option, with special emphasis on Sustainable and Humanitarian Engineering • As one of the more experienced volunteers, regularly tasked with helping new volunteers get up to speed with our common aim, i.e., sharing our passion for Engineering with others

• Awarded First Class Honours with 79.2 Honours WAM & 76.8 WAM • Received the Engineering Sydney Industry Placement Scholarship worth $21,000 • Received the Sydney International Student Award and a 20% Tuition Scholarship