Tanuku Tanmai Prateek

Part of the CEO’s Office team that looks after the customer experience projects across the organisation involving both sales and post-sales journeys

I am a part of post-sales strategy team that works on devising the customer service strategy through various channels like email, phone, chat etc. The role revolves around data analytics, insight generation and customer service process improvements.

I am a part of BFS delivery team and working on the Temenos Infinity suite of applications . My responsibilities involve mainly gathering client requirements, analyzing the gaps and creating the functional design. Apart from the above, I have also worked on knowledge management and participated in solution response teams while responding to a RFP/RFI requirements.

Got selected into the program out of 900+ applicants to go through a 2 month program where I could learn basic PM skills.

Managing the public relations of IIFT by assisting and coordinating with various clubs/cells/committees and act as a channel for information flow both to and from IIFT on various media platforms. Coordinating with news organizations and media influencers.

Involved in economy-wide, sector-specific and company-oriented research and analysis. Built, managed and grew a real-time portfolio on the stock market simulator present on Finlatics for a period of 2 months. Conducted in-depth research and analysis of Banking and Automobile sector of the Indian economy and finished the assigned research reports on the respective companies.

I was a part of DigX consultancy team at OFSS and worked in the capacity of a Senior Consultant. My responsibilities involved mainly managing the clients from India. My work domain was Internet banking system. My biggest project was the development and implementation of Internet Banking Revamp for a India based bank, which was implemented into India, so as to ensure the smoother and easy to use UI for the customers. I have also worked on the production setup of Internet Banking for the bank and also for another big project Digital Banking APIs to deliver APIs for a digital banking interface.

I worked on collecting and analysing the product data of competitor websites throughout Latin America, including Colombia, Argentine, Peru, Venezuela and Chile. Product data included prices of products, after which I drew price indices from the data collected that allowed us to pinpoint the average range of prices that existed for products matched with Linio and its competitors over a period of time.

Regional Finalist (in top 67 out of 545 teams) in the Credit Research Challenge 2020 conducted by AIWMI National Finalist (in top 8 of 200+ teams) in Deal Pitch 2020, organized by XLRI Jamshedpur