Prashanth Kancherla

Hello, I’m Prashanth Kancherla with Ozonetel. I work with large scale businesses to fully modernize their communications platform. I enjoy seeing our clients achieve the customer satisfaction and agent productivity goals that will build their brand and grow their revenue. ★ I Help Call Centers ★ ☛ Modernize communications with a secure, reliable, feature-rich cloud-based platform ☛ Reduce operating expenses by cutting the TCO for communication /CXi software ☛ Increase inbound & outbound productivity, boosting key metrics from CSAT to sales performance ☛ Integrate seamlessly with CRM, Helpdesk, and auto-dialers to remove bottlenecks in the workflow ☛ Continuously improve processes with an intuitive self-service interface ☛ Gain competitive advantage & improve customer experience with emerging AI capabilities ★ My Background ★ Over the past 10 years, I’ve had the opportunity to speak with 3000+ call center leaders about their communication platform needs. With Ozonetel, I have had the opportunity to work as a Solution Architect, Head of Delivery and Support, and now the Business Development and Sales for the entire North American region. I believe there is a solution for every problem, and I enjoy the challenge of figuring out the answers and getting things done. Tell me your call center challenges, and we’ll find the right answers together. Message me here, or email prashanth@ozonetel.com to start a conversation. My Specialties: ★ Customer Experience ★ Contact Center Platform ★ Call Center Software ★ Enterprise Communications ★ Omnichannel ★ AI ★ Cloud Call Center ★ Distributed Contact Center