Prashanth M.

• Designed and architected scalable enterprise-grade solutions using Power Apps (Canvas and Model-driven), ensuring high performance, usability, and maintainability across business-critical applications. • Developed advanced Power Apps components utilizing Power Fx, implementing complex formulas, reusable components, and optimized data handling techniques to enhance application efficiency. • Built dynamic and responsive user interfaces following modern UX/UI principles, improving user adoption and reducing training efforts across business teams. • Automated complex business workflows using Power Automate, including cloud flows, scheduled triggers, and multi-level approval processes to streamline operations. • Integrated Microsoft Dynamics 365 with external systems using RESTful APIs, implementing secure authentication mechanisms such as OAuth 2.0 and custom connectors. • Developed and deployed Azure Logic Apps to orchestrate enterprise-level integrations, enabling seamless communication between cloud and on-premises systems. • Created and optimized server-side logic by developing Dynamics 365 plugins using C# and .NET, ensuring efficient execution within the event pipeline. • Implemented custom workflow activities and business process flows to standardize and enforce organizational processes within Dynamics 365 environments. • Delivered client-side customizations using JavaScript, including form scripting, ribbon customization, and real-time validation to enhance user interaction. • Designed and maintained robust Dataverse data models, including entity relationships (1:N, N:N), calculated fields, business rules, and data integrity constraints. • Configured and managed comprehensive security frameworks in Dataverse, including role-based access, field-level security, and team-based permissions. • Developed advanced Power BI dashboards and reports using DAX, Power Query (M), and data modeling techniques to provide actionable business insights.

• Designed and developed custom business applications using Power Apps integrated with Dataverse, ensuring scalable and secure data-driven solutions. • Implemented complex data operations in Power Apps using Power Fx, including collections, delegation, and performance optimization techniques. • Developed automated workflows using Power Automate, incorporating conditional logic, parallel branches, and exception handling to streamline processes. • Created reusable and maintainable cloud flows with connectors for SharePoint, Dataverse, Outlook, and third-party APIs. • Engineered server-side business logic in Dynamics 365 using C# plugins registered across pre-operation and post-operation stages. • Developed custom workflow activities using .NET to extend out-of-the-box Dynamics 365 capabilities. • Implemented secure coding practices and role-based security models, including security roles, business units, and field-level security. • Optimized application performance by minimizing API calls, improving query efficiency, and leveraging asynchronous processing. • Executed data migration strategies using SSIS, including ETL design, data transformation, and validation for large datasets. • Integrated legacy and third-party systems with Dynamics 365 using REST/SOAP APIs and middleware tools. • Conducted data cleansing, deduplication, and mapping to ensure data integrity during migration and integration processes. • Provided production support by analyzing logs, debugging plugins, and resolving critical issues using tools like Plugin Trace Logs and Application Insights. • Collaborated with QA and DevOps teams to perform testing, deployment, and environment management across development, UAT, and production stages.

• Configured and customized Dynamics CRM 2016/365 modules, including entities, forms, views, business rules, and dashboards to meet complex business requirements. • Extended platform capabilities by developing C# plugins using the Dynamics 365 SDK, handling synchronous and asynchronous execution pipelines. • Built custom workflow activities and background processes to automate server-side business logic beyond out-of-the-box functionality. • Implemented advanced client-side scripting using JavaScript and XRM APIs for form events, field validations, and dynamic UI behaviour. • Designed and consumed RESTful Web APIs and OData endpoints to enable seamless integration between Dynamics CRM and external enterprise systems. • Managed secure integrations using authentication mechanisms such as OAuth 2.0 and Azure Active Directory. • Participated in full Software Development Life Cycle (SDLC), including requirement analysis, technical design documentation, development, unit testing, and production deployment. • Performed code reviews, debugging, and performance tuning of plugins and workflows to ensure optimal system efficiency. • Optimized CRM performance by refining FetchXML queries, minimizing synchronous operations, and implementing efficient data retrieval strategies. • Enhanced system usability by improving form design, reducing load times, and implementing user-centric customization approaches.