
Prashant Mohan
Director - Information Technology - Infrastructure & Chief IT Security Officer (CITSO) @ PNB MetLife India Insurance Co. Ltd
About
Accomplished executive with 20+ years of extensive hands-on experience in providing vision, leadership and strategic direction in the planning and implementation of technologies.. IT background combined with deep understanding of the intersection between technology, business, and operational needs. Progressive, strategic thinker and judicious technology analyst, synthesizing organizational needs with viable IT solutions, to address a wide range of business problems. Successfully led and mentored cross functional teams in complex ecosystem, enabling efficiency optimization and increased productivity Areas of Expertise: • IT Operations & Infrastructure Management • Network/Telecom Management • Relationship Management • Project Lifecycle Management • Business Process Optimization • ITIL Trained • Strategic & Operational Planning • Technology Evaluation/Selection • Testing/Troubleshooting • Problem Resolution • Resource Management • Service Delivery • Program Management • Solution Architecture • System integration • Cloud Computing • ERP (SAP/Oracle) Implementation • Digital Platform • IT Governance • IT Stradegy • Risk Management • Executive Leadership Industry Domain Experience : Education, Media & Entertainment, Logistic, Transportation & SupplyChain, Retail, Banking, Financial Services and Insurance (BFSI)
India
Mumbai
Insurance
Digital Innovation, Strategic Planning, Project Leadership, Digital Transformation, IT Outsourcing, Logistics Management, Digital Strategy, Analytical Skills, Troubleshooting, Business Relationship Management, Infrastructure Management, Service Desk, IT Transformation, Strategic Thinking, Service Delivery Management, IT Management, IT Infrastructure Operations, IT Infrastructure Management, Project Management, Change Management
Experience

Head IT Infrastructure
Mumbai, Maharashtra, India
As a technology leader at Reliance Nippon Life Insurance Company Limited, my role is more to be a catalyst of digital and tech transformation. Amongst a slew of other transformations, we have been pivotal in driving the LEAN IT strategy, which includes but not limited to digital customer, digital seller and digital employee. Also ensure resilient and secured IT infrastructure. Head IT (Sr. Vice President) – Infrastructure & Security – 22nd December’ 2023 – 23rd March’ 2025 • Lead group wide (Reliance Capital) IT transformation and deliveries across IT Infrastructure & Operations, Application Support, IT Strategy, Information Security, Security Operation Centre, Budgeting, and Relationship & Stakeholder Management. • Spearhead the Info-Sec transformation across Infrastructure & applications at different geographical locations including digital platforms. • Follow Software Engineering model like Software Development Life Cycle (SDLC) frameworks in the development process of software applications from initiation to deployment. • Responsible for Infrastructure Consulting Services & Service Delivery as per ITIL framework, Change, Release & Problem Management, Compliance & Risk, Vendor Management, Procurement, Stake Holder Management & Information Security, Compliance & Risk Management. • Implemented IT Governance process to ensure business alignment with priorities, resource allocation and spending. • Consistently delivering optimized implementation & usage of information security and infrastructure solutions within the major economic downturn periods keeping costs in control and offering uncompromising infrastructure and software/ERP solutions.

Head - IT Transformation
New Delhi
Safexpress: Redefining Logistics in India Safexpress, a Market Leader in Supply Chain & Logistics, began its journey in 1997 with a mission of delivering logistics excellence to its customers and ensuring their success. With the philosophy of Custodians First Carriers Later, Safexpress has developed an end-to-end logistics services network across India, with over 50+ state-of-the-art Logistics Parks, a fleet of over 6000+ containerized trucks and cutting-edge mobile-enabled technology. Today, the firm has firmly entrenched itself as the 'Knowledge Leader' of Supply Chain & Logistics Industry in India. It offers a wide range of innovative Supply Chain services including Express Distribution, 3PL and Consulting. The firm provides value-added logistics services for different business verticals across the globe and covers every inch of India. As a Transformation Leader, I'm adding value in putting right solutions and taking new initiatives and is responsible to: -. • Lead group wide IT transformation and deliveries across IT Infrastructure, Networks, Security, Operations, Governance & Applications of different businesses. Develop annual IT plan and long-term customer service strategy. • Lead technology standardization across the company. • Developed and deployed IT security and Disaster Recovery (DR) for Business Continuity, established and managed DR. • Created IT Vision, Strategy and Policies for Infrastructure Planning and Management, Business Applications deployment and operations, Cloud strategy, and implementation of mobile applications. • Transformed the biz processes, conceptualized and deploying customized ERP, integrated application suite for B2B & B2C biz management, from order booking (waybill generation) till delivery. • Responsible for IT Strategy and IT Risk Management, and deploy IT stacks. Strategic outsourcing of IT, IT Operations, Contact Centre Setup, Surveillance with Video Analytics and IT Governance.

Dy. Manager - IT
Searchlight Publishing House Limited
Patna Area, India

Training Executive
Datapro InfoWorld Limited
Patna Area, India
Education
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