
Prashant Dholakia
Sr Program Manager @ Amazon
About
Highly efficient Operations manager and effective leader with 12+ years of work experience spearheading multi-functional roles encompassing Worldwide Programs , Products, SCM, FC Operations, Last mile operations, Operations Excellence, and Analytics in E-Commerce & Manufacturing while delivering results at Amazon, Cummins, L&T, and Reliance JioMart. MBA from Symbiosis with BE in Electronics from Mumbai university. Currently leading Last mile technology program for Japan Last mile Delivery Stations.
India
Mumbai
Retail
Last Mile, Business Expansion, New Market Expansion, Business Process Mapping, New Product Rollout, Operational Excellence, Product Management, Requirements Gathering, Program Management, Tableau, Logistics Management, Project Delivery, Business Process Improvement, Global Strategy, Stakeholder Management, Performance Benchmarking, Lean Six Sigma, Value Stream Mapping, Balanced Scorecard, Process Improvement
Experience

Sr Program Manager
Amazon
Nashville, Tennessee, United States

Sr Program Manager - WW Benchmarking
Mumbai, Maharashtra, India
• Responsible for driving the Worldwide Benchmarking program across India Region for Last Mile Operations. My role includes interactions with very Sr. Leaders, collaboration with Central teams and close coordination with Operators. • Introduce the best practices & perform process benchmarking across the regions to reduce the variations. This involved identifying top performers, identifying best practices, creating horizontal deployment plans, and executing changes across regions.

Sr Manager Module Leader
Mumbai, Maharashtra, India
• Centrally Manage PAN India Hub covering Tier 1/2 145+ Cities with responsibility for route planning, on-time dispatching, and delivery. • Manage a high-performing team of Network managers, Program managers, Analytics, Care & Zonal operation center managers. • Prepare business requirements and collaborate with the tech team to design, develop, and implement solutions.

Area Manager
Mumbai Area, India
Responsibilities: worked with Various Fulfillment centers. • Develop and execute strategy for inbound & storage of 2x volume during peak season. • Manage a team of approximately 350 subordinates in a busy work environment (Day & Night Shifts). • Review the work forecasts and determine productivity requirements to meet the overall building objectives.

Manager: Projects & Operations Excellence
Indore Area, India
Responsibilities:. • Develop and execute a roadmap to improve the Operations excellence plant scorecard. • Develop and manage a Plant-wide process improvement ensuring that all processes are efficiently performed. • Lead auditor for three Cummins plants in Operations excellence audit. • Created Plant Level Value Stream Mapping, Line Balancing & Engineered Material Flow for various products i.e. Alternator, water pump, lube oil pump, Turbocharger, and Cylinder head. Also developed Plant level VSM End-To-End Solution for Water pump line.

Management Trainee
Pune Area, India
Project Title: Cummins Procurement Standard Operating Procedure development Mapped & Link the current work flow, process and document at Cummins Global level by redefining standard sourcing procedure. Project Title: Risk Assessment Tool development Developed a tool to validate detailed supplier Risk Assessment requirement for their Industry Relation, Business Health and Financial Capability Awarded with Pre-Placement Offer for the projecct

Sr Project Engg
Larsen & Toubro Limited
Navi Mumbai
• Manage Supply, Erection, and commissioning of Electrical and Instrumentation for Power plants • Project planning, analyzing workload & tracking project progress. Procure all the electrical items based on a delivery schedule. • Managing budgets for various project tasks like technical specification preparation and general arrangement drawing preparation etc.
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