Prashant .
Assistant Manager - Channel Sales @ Sungrow
About
Dedicated and results-oriented Sales Operations professional with 7+ years of experience in driving operational efficiency, strengthening sales performance, and enabling revenue growth. Skilled in data analysis, process optimization, CRM management, and performance monitoring to support strategic business decisions. Strong collaborator with cross-functional teams to streamline workflows, enhance partner/customer experience, and achieve organizational sales targets. Proven ability to improve KPIs, accelerate turnaround time, and support high-performing sales environments.
India
West Delhi
Mechanical Or Industrial Engineering
Channel Sales, Channel Partner Development, Sales Operations, Retail Operations, Retail Sales, Retail Marketing, Reverse Logistics, Data Analytics, Team Management, Marketing, Problem Solving, Aftersales, Customer Service Operations, Analytical Skills, Customer Satisfaction, Customer Service Management, Service-Level Agreements (SLA), Project Management, Data Analysis, Google Workplace
Experience
Assistant Manager - Channel Sales
Sungrow
Gurugram, Haryana, India
Assistant Manager - Sales Operation
Saatvik Solar
Gurugram, Haryana, India
Retail Sales and Operation at Saatvik Group • Process optimization • Data Analysis and Reporting • Sales Enablement • CRM Management • Budgeting and Financial Management • Market Insights and Competition Analysis
After Sales Service Operation
Microtek International Pvt Ltd.
Delhi, India
Zonal Service Executive (North India Region – Delhi, Haryana, Punjab, Rajasthan, Himachal Pradesh & J&K) Coordination with Field team to resolve the escalations/ Issues within TAT and maintaining the Uptime. Ensuring Key Service deliverables like Response TAT, Resolution TAT, replacement Ration, Productivity, Cost and Quality are met consistently.
Senior Customer Service Executive
Okaya Power Group
New Delhi, Delhi, India
Zonal Service Executive (North India Region – Delhi, Haryana, Punjab, Himachal Pradesh & J&K)
Office Coordinator
Okaya Power Group
New Delhi, Delhi, India
• Manage a team of 50 customer service associates and set the precedent for established customer service policy. • To execute the customer service strategy and be accountable for implementation of the strategy at ground level. • Manage a team of 45 customer service associates and set the precedent for established customer service policy. • Ensuring Key Service deliverables like Response TAT, Resolution TAT, replacement Ration, Productivity, Cost and Quality are met consistently. • Resolution of channel partner/ dealer/ end user complaint satisfactorily. • 100% complaint closure and updation on Mobile application. • Coordination with Field team to resolve the escalations/ Issues within TAT and maintaining the Uptime. • Replacement VAN operation handling (IN/OUT, utilization, bill process and daily load plan before one day. • Present quarterly reports to executive management detailing the performance and success of the team, budgetary concerns, and implementation of new policies.
Education
Suresh Gyan Vihar University
Marketing/Marketing Management, General
MBA - Marketing
Delhi University
health
Prashant .'s Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles
Find Emails
Access verified email addresses for your target contacts.
657M+ emails
Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers
More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.