Prasanta Biswas

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

Leadership: Oversee a large team, hire and train new staff, and set strategic goals Menu development: Create innovative and profitable menus Staff training: Recruit, train, and assess F&B staff Inventory management: Maintain optimal stock levels to control costs and serve customers Customer service: Ensure customer satisfaction and resolve issues Health and safety: Ensure compliance with health and safety regulations Budgeting: Manage F&B operations within budget Performance management: Monitor staff performance and provide feedback Marketing: Assist with marketing events Policies: Create restaurant policies Supplier coordination: Coordinate with suppliers Shift scheduling: Schedule shifts Revenue and expense monitoring: Monitor revenues and expenses

Responsible for the smooth running of the Bar & Maintaining high standards of spirits & wines, food, service, health and safety and helping to deliver best service to customers at all times. Duties: • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Maintaining FLR books, • Daily Stock Control and full weekly audit. • Purchasing Sprits, . • Bar menu planning & Cocktail Costing. • In-depth understand of measurements and weights of drink levels. • Managing a team of 5 permanent Bartenders and also casual bar staff. • Working with the Hospitality Manager in coordinating & planning for big events. • Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers.

Responsible for the smooth running of the Restaurant & its business performance. Maintaining high standards of spirits & wines, food, service, health and safety and helping to deliver best service to customers at all times. Duties: • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Daily Inventory Control and full monthly audit. • Responsible for management of brand standards. • Daily and weekly reconciliation of sales/ end of week/ payroll. • In-depth understand of measurements and weights of drink levels. • Managing a team of 28 permanent and also casual bar staff & supervisors. • Working with the Hospitality Manager in coordinating . • Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers.

Responsible for the smooth running of the Bar & Maintaining high standards of spirits & wines, food, service, health and safety and helping to deliver best service to customers at all times. Duties: • Inspiring bar staff to deliver prompt, friendly and efficient service at all times. • Maintaining FLR books, • Daily Stock Control and full weekly audit. • Purchasing Sprits, . • Bar menu planning & Cocktail Costing. • In-depth understand of measurements and weights of drink levels. • Managing a team of 5 permanent Bartenders and also casual bar staff. • Working with the Hospitality Manager in coordinating & planning for big events. • Re-evaluating the beverage & wine list offered, highlighting trends & new products to managers.