Prajakta Bhosale

• Prepares and generates customer invoices based on sales orders, contracts and service agreements. • Ensures accuracy in pricing, discounts and quantities before invoice is sent. • Reviews and verifies supporting documents to validate billing information. • Investigates and resolves billing discrepancies, including discrepancies related to price, quantity, and contract terms. Collaborates with sales, customer service and finance teams to promptly resolve disputes and discrepancies. • Maintains accurate customer and billing data in billing system. Updates customer records and billing information as needed. • Communicates with internal stakeholders, including sales, customer service, and finance, to address billing-related inquiries and concerns. • Prepares regular and ad hoc reports related to billing activity, revenue and outstanding invoices. • Assists and supports all other billers at month end.

• Worked on clearing unapplied/unidentified cash allocating the payment received to the respective accounts and sending timely reminders to the business via email to contact customer for collection. • Updating quires on share point and worked on resolution. • Handling suspense account and taking regular follow-ups to reduce the unidentified balances. • Handling customer queries and request. • Investigated misapplied payments to correct and ensure proper allocation. • Processing DD (Direct Debit) run on daily basis. • Handling daily and time bound reporting activates. • GL and Customer clearing. • ZRG Report. • Intercompany and GL Blackline posting.