Pradeep Nayak

Email ID : pradeepnayak20@gmail.comMobile No.: +917564825242Designation: Working as Industry Consulting Manager (Scrum Master) in NTT Data Services, BangaloreCompanies Worked For: Virtusa Consulting Services, Wipro Limited, Nalashaa Solutions, Cognizant Technology Solutions, Infosys Limited, Viper/Capstone Securities Analysis, Tyco Electronics CorporationWorked On Projects Spanning Across: Application and Software Development, Application and Product Maintenance and Support, Testing and Automation, Data Archival and Migration, Application Consolidation Initiatives, Enterprise Tool ReplacementResults-driven IT Delivery Manager and Scrum Master with 20+ years of experience leading end-to-end project delivery across USA, Australia and India. Skilled in managing complex programs in captive and vendor environments spanning banking, telecom, insurance and financial services.Proven expertise in agile/scrum, waterfall and hybrid delivery models. Led teams of 10-25 across geographies, driving on time, on budget delivery while maintaining quality and stakeholder satisfaction. Certified Scrum Master with hands-on experience facilitating agile transformations, coaching teams and improving delivery time and predictability.Strong track record in vendor management including SLA governance and performance monitoring. Experienced in risk and issue management with a proactive approach to identification, mitigation and transparent escalation. Adept at people management - mentoring talent, building high performing teams and maintaining retention through trust and empowerment.Skilled in executive level status reporting, designing dashboards (Jira, SharePoint, Excel, ppt) and delivering clear RAG updates that enable informed decisions. Actively contributed to business development through pre-sales support, account growth and client relationship building.Process owner and follower, drove process improvements reducing cycle times by 20-30%. Passionate about automation - implemented automated testing and scripted reporting to reduce or eliminate manual effort thereby accelerating delivery.Seeking roles where strategic thinking, global delivery experience and operational excellence converge to drive meaningful business outcomes.