Pradeep Gnanasekaram

Building AudioCodes business from ground zero up. My role involves introducing new technology to ANZ region, educating the customers and business partners the value in introducing the new technology to their business. Managing engineering resources that handles the support/professional services and maintenance and engineering functions for ANZ partners and customers. Building connections with new local and global partners, identifying their requirements and designing a solution to cater their requirement. Providing solutions that will challenge other competitors in both technical/technology as well as on the commercial front. Finding new and niche market for rapid business growth, building global partner relationships. Providing training upskilling partners and end customers. Working with large carriers (Tier1, Tier 2), assisting them with core TDM to VoIP/IP convergence. Introducing new technology, solutions and products to develop new products and hit niche markets. Winning large Contact Centres TDM to VoIP convergence business. Promoting Investment Protection the value proposition - Assisting customer retain their legacy system but save bills by switching to VoIP. Building relationships and working with other vendors and solution partners like Microsoft, Genesys, BroadSoft, ShoreTel, Alcatel-Lucent, Avaya, Base 7 etc.. to achieve new business heights.. Managing support resources that handles the support/professional services and maintenance for ANZ partners and customers.

Was involved in introducing and launching a new product for Holiday Inn