Prabhash Kumar

Regional Learning & Development Manager- HR ( North) @ Sodexo

About

"Experienced Learning and Development (L&D) professional with a passion for creating innovative, impactful learning experiences. Skilled in designing and delivering tailored training programs that enhance employee performance, drive organizational growth, and foster a culture of continuous development. Committed to leveraging the latest tools and technologies to build scalable learning solutions that support both individual and team success. Adept at collaborating with cross-functional teams to align learning strategies with business goals, ensuring measurable impact and long-term results." Key Skills and Expertise: •Training and Development: Certified "Train the Trainer" professional with a comprehensive understanding of adult learning principles and instructional design. Proficient in developing and delivering engaging and impactful training programs tailored to diverse learner profiles Facilities Management: Proficient in overseeing the planning, maintenance, and improvement of facilities to ensure optimal functionality and adherence to regulatory standards. Food Services: Extensive experience in managing food service operations, including menu planning, procurement, quality control, and compliance with health and safety regulations. Quality Audit: Skilled in conducting thorough audits to evaluate operational performance, identify areas for improvement, and implement corrective actions to enhance quality and efficiency. Site Transition/Mobilization: Proven ability to lead and support successful site transitions, managing all aspects of the process to ensure a seamless and efficient transition for clients. •Operations Management: Strong background in managing day-to-day operations, streamlining processes, optimizing resource allocation, and driving operational excellence.

Country

India

City

Gurugram

Industry

Hospitality

Skill

Soft Skills, CSAT, Housekeeping Management, Mall management , Airport Management, Site Operations, Training Facilitation, Team Management, People Management, Team Leadership, Onboarding, Multi-Site Operations, ISO Standards, Manpower Handling, Customer Relationship Management (CRM), POSH, Transition Management, Transition Support, Content Management, Facilities Operations

Experience

Regional Learning & Development Manager- HR ( North)

Sodexo

2025-8 - Present · 1 yr 1 mo

North India

Driving L&D Agenda for the Region

Assistant Manager Learning & Development - People

Compass Group

2023-6 - 2025-8 · 2 yrs 3 mos

Gurugram

Leading the Learning & Development function across North India of Multiple site( Maximum site are Top 500 fortunes Clients), driving capability building and people development initiatives aligned with business goals, with a strong focus on hospitality and healthcare standards. Key Responsibilities: • Design and execute the annual training calendar across multiple sites . Content Creation & SOP / Manual development • Ensure seamless implementation of employee induction and role-readiness programs • Deliver hospitality-focused soft skills and functional training programs to enhance service excellence • Conduct impactful workshops for Team Leaders, Supervisors, and Site Leads • Drive and manage new L&D initiatives and strategic projects • Ensure 100% training compliance and adherence to organizational standards • Actively contribute to NABH and JCI audits in healthcare operations • Support internal audits, including safety training and compliance frameworks • Collaborate with stakeholders to identify skill gaps and strengthen workforce capability Focused on building a high-performance learning culture, enhancing service quality, and ensuring compliance with global hospitality and healthcare standards.

Assistant Manager Training & Quality - East Region

SMC India

2022-6 - 2023-6 · 1 yr 1 mo

Bhubaneswar, Odisha, India

Handling Training & Quality of East region. Monitoring day To day activities of East India Trainer. Conducting Quality Audits in the region. Ensuring Trainer & Training champ Productivity. Maintaining All training reports of the region.Sop/ Manual creation and implementation.