Prachi Patel
Lead Product Manager @ Five9
About
* A product enthusiast with 7+ years of experience in driving strategy, execution, and adoption of SaaS products. Expertise in new product development and third-party integrations * Results oriented, data-driven product manager, passionate about working with cross-functional teams to create products by understanding customers and leading through empathy * Expertise includes understanding customer needs, competitive landscape, analyzing complex data, building highly intuitive interfaces, and influencing decision makers and stakeholders
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Computer Software
Product Management, Requirements Gathering, Functional Requirements, Requirements Analysis, Technical Analysis, User Stories, Sprint Backlog, Wireframing, Agile & Waterfall Methodologies, Business Requirements, Agile Methodologies, Data Analysis, Root Cause Analysis, SQL, C++, Microsoft Office, Java, Team Management, Interpersonal Skills, Product Road Mapping
Experience

Product Manager
Delaware, United States
SocialPilot is a social media marketing and management tool used by 10,000+ brands and agencies to manage their social media * Defined product strategy/roadmap. Drove better scheduling experience and introduced collaboration on social media collaterals. * Designed and launched several enhancements making the user workflows short, simple and intuitive. * Drove multiple releases, launched it end-to-end, defined feature requirements, prioritized tasks for engineers, conducted pre-launch product testing, and created customer communications material * Led a team of engineers to implement video analytics for Facebook. Gathered requirements and created mockups * Responsible for the quality of the product for each release and became the product’s go-to expert

Business Development Associate
India
* Responsible for finding new revenue sources for the educational technology platform - Sqoolz. * Identified potential advertiser on their discover portal and decided on pricing based on the location of advertise, cost benefit analysis, competitor pricing and inventory space. * Implemented email campaigns of the educational infrastructure loans provided by banks and event planners (for annual functions) to the schools using the school database registered with the organization.

Associate Software Developer
India
Worked on a project for a large property and casualty insurance client to migrate their core claims management system *Worked on core strategy to migrate data from legacy claims system to the Guidewire PolicyCenter and ClaimsCenter *Worked closely with the data engineering team to analyze bugs and defects causing discrepancies in the data *Transformed old fixed-file reporting structure to a dynamic weekly and monthly reporting structure using Tableau
Prachi Patel's Contact Information
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