PoYuan Pan

Owned the full-cycle B2B software sales process, including outbound prospecting, discovery, opportunity qualification, price negotiation, post-sales monitoring, and long-term account growth. Built strong cross-departmental collaboration and achieved 86% of the annual sales target in the first year. (1) Sales & Competitive Strategy Developed targeted sales plans and conducted competitive mapping across finance, manufacturing, and public sectors, resulting in more focused outreach and a higher-quality sales pipeline. (2) Data-Driven Sales Optimization Analyzed sales funnel velocity and lead conversion trends to refine timing and targeting strategies, which increased win rates and improved forecast accuracy. (3) Cross-Department Collaboration Collaborated with product, technical, marketing, and delivery teams to align pre-sales and post-sales handovers, accelerating deployment and enhancing customer experience. Also balanced customer expectations with delivery team capabilities to ensure practical and scalable execution. (4) Customer Success & Retention Designed structured frameworks for renewal, upselling, and retention through quarterly business reviews and consultative value mapping, leading to improved client loyalty and repeat business.

1. Collect market intelligence, including customer information, competitive activities, governmental regulations and market news. 2. Provide a strategic total solution of company’s products (Shimadzu, Thermo and proteomic software) to highlight the benefits for customer. 3. Schedule the marketing planning to achieve sales objectives.

1. Provide product demos of Shimadzu UV, FTIR, LC to customer, and support the whole sales process (including presales and aftersales) 2. Provide professional application information of Thermo LC consumable product to cooperate with sales to achieve sales target. 3. Maintain the relationship with the key accounts, using CRM tool and update customer status.