Steven Lin

About My Role & Company I am the Sales Manager for the Americas at Elanda Tech , a global leader in POS systems, self-service kiosks, and kitchen display systems (KDS). Founded in 2016 and headquartered in Shenzhen, Elanda combines patented hardware designs, innovative R&D, and scalable OEM/ODM solutions to simplify operations for retailers, F&B chains, software companies, and system integrators worldwide. Our solutions are deployed across supermarkets, airports, retail chains, and multi-brand restaurants, improving operational efficiency, reducing IT costs, and enhancing customer experience. Key Achievements & Impact Drove 300% sales growth over 4 years across North America, Europe, and Australia by developing strategic partnerships with distributors, ISVs, and system integrators. Led a 10,000+ store global deployment for a major fresh food chain, integrating POS, self-service kiosks, and KDS hardware for seamless operations. Delivered low-defect (0.5%) and fast deployment (30% faster than competitors) solutions using modular design and tailored OEM/ODM customization. Leveraged Elanda’s 6 invention patents, 128 utility models, and 17 design patents to provide innovative, client-specific hardware solutions. Enabled partners to scale globally, offering end-to-end integration support for retail, F&B, logistics, and healthcare applications. Showcased projects, product demos, and client success stories via LinkedIn Media, increasing visibility, engagement, and credibility. Skills & Keywords POS Systems, Self-Service Kiosks, Kitchen Display Systems, OEM, ODM, Hardware Customization, Retail Technology, System Integration, Business Development, Client Relationship Management, Project Deployment, Patented Design, Fast Delivery, Low-defect Manufacturing, Global Partnerships

• Developed and maintained key account relationships, attended exhibitions of Point of Sale Terminal and Self Service Kiosk, and facilitated after-sales support through various online platforms. • Led the operations of B2B platforms, optimizing advertising strategies and analyzing data for effective customer engagement. • Improved sales module settings and workflow for internal systems like ERP, OM, and CRM

• Developed foreign customers and expanded overseas markets through Google, Alibaba, and LinkedIn. • Analyzed market positioning of products, collected industry information, and sorted customer information. • Organized and participated in various exhibitions, understood competitors, and followed up with customers.