Poonam Shinde

Assistant Manager - Supply Chain & Last Mile Operations

Country

India

City

Mumbai

Industry

Logistics & Supply Chain

Skill

Customer Service, Team Management, Logistics, Management, MIS, Customs Regulations, Outlook, Import, Customer Satisfaction

Experience

Assistant Manager - Supply Chain & Last Mile Operations

Blue Dot BRDG India Pvt Ltd

2023-4 - Present · 3 yrs 6 mos

Sr. Executive E - Business Solutions

BABAJI SHIVRAM 4PL SOLUTIONS PVT LTD (MYPACCO)

2015-1 - 2023-3 · 8 yrs 3 mos

Mumbai Area, India

 Maintaining MIS report and sending it to seniors.  Coordinating with courier partners for deliveries and Pick-ups.  Handling Mail & Phone Queries of customers.  Escalations to Courier partners for delay.

IMPORT CUSTOM CLEARANCE EXECUTIVE

TNT INDIA PVT LTD

2014-10 - 2014-11 · 2 mos

Mumbai Area, India

 Handling Mail & Phone Queries (International as well as Domestics.)  Pre arriving mails sending to Customers for their import shipment.  Coordinating with CHA to expedite clearance on arrival of shipments.

CUSTOMER SERVICE EXECUTIVE

ARAMEX INDIA PVT LTD

2011-6 - 2014-9 · 3 yrs 4 mos

Mumbai Area, India

 Handling Mail & Phone Queries (International as well as Domestics.)  Registering Pick Ups as well as delivery Instruction online.  Putting Mail to destination for delivery Instruction.

Customer Serivce Exe.

First Flight Couriers (Middle East) L.L.C

2010-5 - 2011-6 · 1 yr 2 mos

Mumbai Area, India

 Operate Ms-Dos, FOX-pro & FTP-Program data downloading.  Online Correspondence through Microsoft Outlook for all Branches.  Daily Delivery Report MIS send to our Major Clients.  Daily reporting to management.

CUSTOMER SERVICE & OFFICE ASSISTANT

SAFEXPRESS PVT LTD

2008-5 - 2010-5 · 2 yrs 1 mo

Mumbai Area, India

 Operate Ms-Dos, FOX-pro & FTP-Program data downloading.  Online Correspondence through Microsoft Outlook.  Monthly closing DSR & send to our R.O.  Daily reporting to seniors.