Pooja Jha

Worked on enterprise-scale Appian BPM initiatives for leading US-based global financial institutions (Providing investment management, asset servicing, and wealth management services for institutional investors) Key highlights of the role: • Designed and deployed end-to-end account management and service workflows using Appian BPM • Developed scalable, reusable SAIL components, CDTs, and Records, and built a robust case management system • Integrated Appian with external systems via APIs and Web Services for seamless data exchange • Enhanced interfaces, business rules, and process models, improving operational efficiency • Implemented approval, validation, routing, and reassignment workflows to strengthen governance and compliance • Led performance tuning efforts to reduce latency and improve user experience • Authored and maintained design specifications, deployment guides, and technical documentation • Collaborated with business analysts, QA teams, and solution architects in Agile sprints • Supported unit testing, UAT, and stakeholder demos, while handling change requests and impact analysis • Mentored junior developers on Appian best practices and design principles

Contributed to an Appian-based initiative for a utility client of Accenture based in Ontario. Specifically focused on developing a module dedicated to resolving notice of disagreement issues raised by the organization's market participants. Collaborated on Accenture’s project while being on Artech’s payroll.

- Was working on various Appian projects and POCs.

-Worked on their Java based in house product suite, Canvas -Involved on banking domain based projects