Polly Munday

Sales Admin and Implementation Manager @ AFS Logistics

About

I am driven to deliver successful projects that create real impact for both new and existing clients. With a strong focus on collaboration, problem-solving, and execution, I thrive on turning ideas into outcomes that support business growth and strengthen partnerships. I'm known to take an agile approach, tailoring my ways of working to suit the customer, the nuances of the project, and the team members. This flexibility ensures that every project is delivered effectively, with the right balance of personal connection, structure and adaptability. With a commitment to excellence and building trust, I am committed to ensure that every project is not only delivered, but delivered with the aim of making a lasting difference to all involved.

Country

Australia

City

Sunbury

Industry

Logistics & Supply Chain

Skill

Project Delivery, Salesforce.com, 3pl, Logistics Management, AMR, Geek, Supply Chain Management, 4PL, Stakeholder Engagement, Problem Solving, Project Documentation, E-commerce Optimization, Microsoft Office, Interpersonal Skills, Analytical Skills, Software Implementation, Implementation Experience, System Implementations, Software as a Service (SaaS), Time Management

Experience

Sales Admin and Implementation Manager

AFS Logistics

2024-12 - Present · 1 yr 10 mos

Melbourne, Victoria, Australia

Lead both new business and existing client implementations end-to-end for Australian & NZ 4PL operations. Project manage strategic objectives for our clients by delivering integrated solutions that optimize supply chain operations, enhance operational efficiency and drive innovation for our customers through tailored freight management solutions. Provide senior level administrative support to the Director, Chief Operations Officer, Business Solutions and Account Management GM's. Act as the SME for NB Sales and Account Management systems and processes. Driving sales optimization initiatives, compliance and governance to ensure efficacy in their roles.

Implementation Specialist

eStore Logistics

2023-6 - 2024-11 · 1 yr 6 mos

Melbourne, Victoria, Australia

Project Lead and implement new eCommerce business into the 3PL by using project management and configuration experience. Assisting sales in the opportunity lifecycle from solution right through to go-live and hypercare phases. Working strategically with the client to develop the migration and change management plans in accordance with best practice. Ensuring internal teams adhere to agreed deadlines, initiatives and milestones for the client.

Customer Onboarding Advisor / Implementation Coordinator

Team Global Express

2017-11 - 2023-6 · 5 yrs 8 mos

Melbourne, Victoria, Australia

Management and re-engineering of processes, tools and systems that optimize the effectiveness of my customer base (350 national sales people). Project manage the implementation of large scale customers into the network who have custom requirements and higher complexity. Ensure project timelines and outcomes are adhered to by internal and external stakeholders.

Executive Administrator / Operations

Superior Pet Goods

2012-4 - 2017-3 · 5 yrs

Melbourne, Victoria, Australia

Alongside the GM, and I managed all administrative functions for this company. Including but not limited to: Invoice payable and receivable, marketing design and creation, website management, inventory management, event management, supplier and wholesaler relationship management, attending trade and industry shows. I also managed all operational day to day: bookings, manifesting etc