Polite Munyari

Providing administrative support to the parts manager and the parts department staff as well as overseeing the day-to-day operations of the parts department. Keeping track of inventory, ordering, and purchasing parts for customers including dealers from Africa Mobility Solutions (AMS) in South Africa. Overseeing organization and maintenance of parts inventory as well as establishing strong and lasting relationships with internal and external customers.

Recommending products and services while ensuring customer requirements are met.Actively and regularly participates in team meetings Identities key areas of improvement in existing sales strategies Creates sales plans and recommends cost-effective sales practices Generates useful insight about customer needs

Providing market intelligence and competitor activity and keeping up with what is happening in the market. Answering calls, cold calling adhering to high ethical standards and comply with all regulations /applicable laws.

Determining replacement parts required according to inspections of old parts, customer requests or customers’ descriptions of malfunctions. Assisting customers such as responding to customer complaints and updating them about back-ordered parts. Marking and stocking parts in stockrooms according to prearranged systems, locating and labelling parts, placing new merchandise on display and maintaining and cleaning inventory areas. Examining returned parts for defects and exchange defective parts or refund money, demonstrating equipment to customers and explain functions of equipment

Strategy implementation to increase sales through hands on approach and staying abreast with competing markets and providing reports on market movement and penetration. Answering calls, cold calling adhering to high ethical standards and comply with all regulations /applicable laws. Processing accounts receivables, inventory transactions, customer transactions and supplier transactions using Sage evolution. Arranging demos with Agritex, attending field days and market National Tested Seeds products to the farmers. Providing general administrative and clerical support including mailing, scanning, faxing and copying to management as well as maintaining electronic and hard copy filing system.

Marketing management, market information systems and marketing intelligent. Customer relationship management, customer service and key account management. Sales administration and selling of Engen Petroleum Zimbabwe’s products and services. Market research, purchase and supply management.

Excellent strategic thinker, decision-maker and capable team-leader.