Paige Carrow

Adjunct Professor @ Everis

About

Curious and always learning, I’m drawn to conversations that challenge perspectives and create clarity. As an experienced educator with a background in media interpretation and years spent working in diverse, at-risk communities, I developed a deep understanding of how people interpret information and how powerful thoughtful communication can be. I’ve since shifted that foundation into the corporate space, where I focus on aligning message with strategy and advocating for both consumers and businesses through research, product development, and meaningful communication. At my core, I believe strong communication builds trust and trust builds better outcomes for everyone. Let’s learn from each other and create work that makes a real impact.

Country

United States

City

Kalamazoo

Industry

Medical Device

Skill

Creative Strategy, Writing, Higher Education Teaching, University Lecturing, Curriculum Development, Visual Communication, Collaborative Work, Online Research, Design Research, Organizational Development, Problem Solving, Consultative Services, Leadership, Communication, UX Research, Qualitative Research, Quantitative Research, Data Analysis, Organizational Leadership, Spanish

Experience

Senior Manager of Customer Experience

Everis

2022-10 - Present · 4 yrs

Lead customer experience strategy and operations to drive service excellence, loyalty, and operational efficiency. Partner cross-functionally to improve processes, develop high-performing teams, and translate customer insights into scalable, human-centered solutions that deliver measurable business impact.

Adjunct Professor

Kalamazoo Valley Community College

2025-8 - Present · 1 yr 2 mos

Kalamazoo, Michigan, United States

Teach and develop undergraduate courses in communication, fostering student learning through lectures, discussion, and mentorship while supporting departmental goals.

UX Researcher

Traeger, Inc.

2022-2 - 2022-7 · 6 mos

Supported R&D by conducting UX research, synthesizing customer insights, and coordinating cross-functional resources to improve usability and product experience. Played a key role in helping establish Traeger’s Office in Michigan, enabling regional innovation, collaboration, and customer-driven product development.

Product Resource Coordinator

Traeger, Inc.

2021-6 - 2022-7 · 1 yr 2 mos

English Teacher

Loy Norrix High School

2015-9 - 2021-8 · 6 yrs

Led the theatre program while serving as state championship head coach for forensics and head coach of the improv team. Designed inclusive, high-impact learning experiences that built student confidence, communication skills, and performance excellence, fostering both academic achievement and creative growth.