Piyush Patel

1. Owned and launched end-to-end (voice of customer, sales training, marketing plan, positioning, messaging) marketing campaign for new portfolio, generating +100 leads 2. Developed marketing strategy and sales enablement for next-gen order fulfillment solution 3. Conducted win/loss analysis to support hypothesis targeting sales conversion campaign for $2B pipeline 4. Managed and trained interns to support research and execution activities

Own strategy development for healthcare segment. Accomplishments include: 1. Built European marketing plan, including market, customer, and competitive assessment as well as go-to-market in project timeline. 2. Completed 5 year product roadmap with multiple stakeholders including Marketing and Sales 3. Led global voice of customer ideation session with +50 participants

Own marketing plan to grow share in healthcare target segment. Accomplishments include: 1. Conducted customer interviews to validate pain points and product position vs competitors 2. Trained +50 Marketing and Sales on markets, competitive landscape, and value propositions 3. Executed demand generation tactics across go-to-market channels such as trade shows 4. Identified +100 domestic and international lead generation opportunities for Sales

Launched internal software solution to generate $1.4M in savings, meeting target. Significant accomplishments include: 1. Managed product launch through 6 month product lifecycle 2. Created training materials and trained Sales and Pricing teams on product features and use cases 3. Collaborated with multiple stakeholders for product launch 4. Segmented customers to identify leads for Sales team

Managed marketing plan for $10B service portfolio, which included premium and budget solutions. Significant accomplishments include: 1. Enhanced service portfolio to improve product position, improving profit by $+1M annually 2. Identified lead generation strategy for high profit healthcare segment, yield +1K new leads 3. Trained Sales and Marketing on value propositions

-Evaluated client’s telecom services against multiple vendors to reduce client’s monthly expenses by $200K. -Developed performance metrics measuring daily work completed to reduce offshore resources defects by 50%. -Implemented process improvements to reduce offshore team’s invalid disputes by 25%. -Aided in development and implementation of Six Sigma Black Belt project that improved audit win percentage by 10%. -Standardized audit processes for offshore audit personnel that reduced invalid issues by 25% and led to being “Employee of the Month” in October 2010.

-Automated manual auditing to reduce time spent manually researching claims. -Built MS Access models that analyzed billing errors and returned over $100K in annual savings. -Automated research processes in MS Access to reduce or eliminate research time for quicker turnaround. -Improved automated processes by rewriting existing queries to reduce process time by 70%.--Proposed over $1MM in annual savings to several Fortune 1000 companies resulting in $20,000 one-time revenue. -Managed five auditors by allocating monthly targets in MS Project, completing 20 client audit two weeks prior to deadline.

● Created first automated circuit mileage calculator in company history ● Disputed over $2MM in inaccurate billing for several national carriers resulting in $800K credit.