Pitchumani R

Senior Manager IT @ MGM Healthcare

About

Healthcare IT Leader with 13+ years of exclusive experience in the healthcare domain, specializing in HIS/HMS implementation, system integrations, IT infrastructure, and healthcare digital transformation. Currently working as Senior Manager – IT, responsible for end-to-end IT operations across multi-location hospitals, including HMS lifecycle management, lab and medical equipment integration, data security, infrastructure scalability, and vendor management. Proven expertise in: HIS/HMS implementation, migration & optimization Hospital workflow automation (OP, IP, Lab, Pharmacy, Billing, Claims) Medical device & LIS integration API & third-party system integrations IT infrastructure, networking & data center operations Cybersecurity, access control & compliance Leading IT teams and managing vendors & partners Strongly focused on stability, performance, patient data security, and business continuity, aligning IT strategy with hospital operations and clinical requirements. Passionate about leveraging technology to improve clinical efficiency, patient experience, and operational excellence in healthcare organizations.

Country

India

City

Chennai

Industry

Hospital & Health Care

Skill

Application Programming Interfaces (API), Healthcare Management, Amazon Lightsail, IT Infrastructure Management, Network Infrastructure, Software Implementation, Project Implementation, Project Planning, Technical Support, Help Desk Support, Head, Team Management, Business Development, Management, Healthcare, Vendor Management, Customer Service, Project Management, Business Process Improvement, Business Analysis

Experience

Senior Manager IT

MGM Healthcare

2025-4 - Present · 1 yr 6 mos

Group

Leading group-level digital transformation initiatives to standardize clinical and administrative systems Designing and executing IT strategy & roadmap aligned with hospital business goals Implementing NABH & JCI compliant IT policies, SOPs, and access governance frameworks Ensuring data security, patient privacy, and audit readiness across all IT systems Managing API integrations with third-party platforms (CRM, LIS, PACS, payment gateways, devices) Establishing centralized monitoring, MIS dashboards, and performance reporting for leadership Driving automation of clinical and billing workflows to improve efficiency and revenue assurance Handling incident management, root cause analysis, and preventive controls to minimize downtime Leading vendor evaluation, contract negotiation, SLA governance, and performance reviews Overseeing disaster recovery (DR), backups, and business continuity planning Managing IT budgets, asset lifecycle, and cost optimization initiatives Mentoring and leading cross-functional IT teams across multiple hospital units Supporting new hospital onboarding, system rollouts, and change management Acting as a bridge between clinicians and technology, ensuring usability and adoption

Senior Manager IT

Kauvery Hospital

2024-3 - 2025-4 · 1 yr 2 mos

Chennai, Tamil Nadu, India

Led large-scale HMS implementation & optimization across multiple hospitals Implemented lab machine interfaces, API integrations, and report automation Improved system performance, reduced downtime & manual dependencies Designed SOPs for IT access, security & audit compliance Played a key role in hospital digital transformation initiatives

Senior Manager IT

Humain Health

2023-2 - 2024-3 · 1 yr 2 mos

Chennai, Tamil Nadu, India

Successfully led group-wide LIS implementation on a single platform, establishing centralized monitoring, reporting (MIS), and PACS integration to improve operational visibility and control.