Pierre-Louis FILLOUX
Boutique Manager @ Gucci
About
MEMORIES OF MY FUTURE: To build together our future, let's scan what is energizing me so far: 1-My fundamental act is my education in PHARMACY: A strong will to improve my analysis & rigor skills, but also my creativity as I produced a movie as PhD. A choice of passion for Health & Human being. By People, I meant patients to recognize, smile at, advise them to improve their conditions all along their life. Client experience started to be the thin red line of my career by PASSION TO CARE. Internationally already: France, Germany, Belgium & Luxembourg. (5 years abroad) 2-in 2003, I decided to transfer this passion of Ultimate Service to LUXURY business. I chose Bocconi Fashion Management Master & IED Fashion Photography, both in Milan, as springboards. I was supported by Karl Lagerfeld, then chosen by 1 of the best CEOs in Fashion Luxury. 3-My second act started in 2004 as INTERNATIONAL FASHION RETAIL EXPERT: First: Retail manager @ FENDI for 8 years to achieve with my teams, retail performances in Paris, London, Cannes, Athens & Istanbul. (Over 4,5 years abroad) Second: Training Manager, focusing in Learning, Brand Culture & High-End Clients experience @ DIOR for 6 years at a worldwide level, engaging teams in Europe, Shanghai, Hong Kong, Seoul or Tokyo. Acquiring Style Expertise & innovative Digital learning skills @ CHANEL for the last 2,5 years within Europe, Middle East & India. 4-To keep the passion alive in the 3rd act of my career, I am ready to share with you my VALUES: my "WHY", the way I want to be perceived all along my life: To improve my life & the lives of those around me: Team & Clients. My Leadership: Leading by facilitating with Respect for others, Managing by making People Grow and by creating synergies between my peers. My 'People touch': to value both Clients & Retail teams abroad, energized by Cross-cultural & interpersonal interactions: Human Potential is a trigger of the Organizations. My Signature: moved by “being agile with a frame” as much as “everything we do should have an impact”: I am a "game changer" specializing myself on developing People skills : functional, leadership & well-being. My hobbies: Brand Culture freak, Designer fan, Creation lover, Style Expert, Fashion Photographer, Acting, Golf competitor & Yogi. Stimulated by innovation, & transformation, I want to bring my creativity & my goodwill to participate actively to this exciting "roaring 2020's" momentum, with my team of the GUCCI boutique in Cannes. Let's start a conversation with pleasure: pierrelouisgabriel@gmail.com
France
Cannes
Luxury Goods & Jewelry
Écriture journalistique, Animateur de radio, Environnement de travail positif, Adaptabilité, Product Presentation, Sales Target Management, Service Standards, Brand Identity, Product Knowledge, Audacity, Articles de luxe, Training & Development, Customer Service, Fashion, Stylisme, Luxury Goods, Brand Development, Styling, Personal Training, Sales Manager
Experience

Director of Learning and Development
Région de Paris, France
Europe Learning & Style Expertise Director with: -Scope: 6 zones in Europe, Middle East & India. -Direct team: 4 people. Indirect team: 6 learning zones managers. -Roadmap around 3 axes: Implement of Learning Transformation Vision & Digital Acceleration at the pace of Business / Create & Implement Style Expertise Strategy / Reinforce Client Experience Approach. -Major Achievements: > Redesign Learning Strategy: Path, Formats, Contents, People Synergies & People Engagement. > Reinforce Learning Module Pedagogy: Wording, Learning Experience, Actionable. > Create Style Expertise Strategy: Module Design, Buying Recommendation, Collection Orchestration. > Create & Animate Style calls: Game Changer in term of Remote Coaching on Style. > Elevate Client Experience: From Retail Management to Story telling of the concept & soft launch. > Design & Animate Seminars: Engaging Retail teams both in presential & digital on Strategic issues. > Field Coach Trainer: Coaching on the floor during Market Visits on Style & Retail Excellence.

Manager of Training
Dubai, United Arab Emirates
-Scope: 4 boutiques. -Roadmap: Elevate the Client Experience in the Dubai CHANEL boutiques. -Major Achievements: > Field Coach Trainer: Coaching on the Floor during entire shifts on Client Experience. > Retail Project Coordination: Morning Briefing Harmonization within the boutiques. > Style Expertise Coordination: Empower Retail Staff on Style Expertise ( Dubai & Kuwait) > Brand Culture Expertise: Observation of the teams, creations, client & Management.

International Training Manager
Région de Paris, France
-Scope: 6 Megacities: Paris, New-York, Hong-Kong, Shanghai, Seoul, Tokyo. -Major Achievements: > Client Experience Project Manager: Co-Writing, Co-Animation, Implementation Follow-up. > E-Learning Module Designer: Writing Scenarii, Acting, Directing,PostProducing,Follow-up. > Brand Culture Expert for Retail Teams: Storytelling Author & Animator about: 70th Anniversary of Dior , new range of fragrances Collection Maison Christian Dior, Raf Simons first collection Press Review, etc.

Business Coach
France
-Scope: 10 countries: UK, Italy, Brazil, Spain, Marocco, Turkey, Mexico, Panama, Japan, France. -Major Achievements: > Collection & Retail Performance Trainer: co-conception & animation. > Boutique Re-opening Trainer: Milan, Sao Paolo, Capri, Venice. > Field Coach Trainer: One to One & team coaching on the floor, focus on the boutique KPIs. 2012 : Italy & UK 2013: Italy , UK , Brazil. One mission in Courchevel & Tropez. 2014: UK, Spain, France ( Paris rue Royale, Saint-Tropez, Courchevel, Cannes , Monaco) , Brésil. One mission in Marocco, in Japan, in Turkey.

Area Manager
Athens, Attiki, Greece
AREA MANAGER GREECE & TURKEY + GLOBAL MISSION IN TRAINING - Scope: 1 Boutique & 7 Wholesales in Greece, 1 Boutique & 1 concession in Turkey. - Major Achievements: > Greece: Flagship Opening during worldwide economical crisis. Wholesales' teams training. > Turkey: double digit Growth 3 years in a row. > Training: Community Manager for Retail Seminars. Share best Practices with Headquarters.

Concessions Manager
London, England, United Kingdom
SELFRIDGES CONCESSIONS MANAGER: LEATHER GOODS & SHOES - Leather Goods: 8 Pax, in charge of Remodeling & achieving together Retail Remarkable Performances. - Shoes: 4 Pax, In charge of the Opening and Achieving Retail Remarkable Performances.
Education

Luxury Retail Case Study for Ernemegildo Zegna: "Essenza di Zegna" Marketing Strategy
Intensive 1 year full time experience that provides with the most solid management skills to work in highly creative industries, where the value of unlimited imagination needs to be combined with enhanced methodologies and analytical capabilities, consistent strategies, and carefully targeted marketing initiatives, new managerial tools and rigorous KPIs. 2003 promotion : 32 Classmates with 22 nationalities

Acting
In August 2016, I participated to 3 short acting classes of one week for each one : Cinema, Theater, Acting in English. In September 2016, I got accepted to attend the first year of the acting program. 3 times a week from 19:30 to 22:30 until June 2017. Each Saturday morning, I attended improvisation classes.

Photography
January- June 2003: One weekly class each Monday night. Grade based on the Final exam : Photo Book of the best pictures of the Semester. The perception of the message in editorial & advertising communication should be more and more immediate: communication starts from an image which should be able to transfer sensations, concepts, life styles. This is the role of Fashion Photography: an indispensable “bait” to catch the reader’s attention and focus him/her on the product or brand analysis. The specialization course of Fashion Photography aims at giving indispensable skills for a visual communicator, operating in Fashion field: technical knowledge, relationship with professionals, creativeness, communication dynamics and project capacity will be topics of study and experimentation. In this practical advanced course hold in studio, the most important problems of fashion photography will be faced: photographic tests, models management, advertising and editorial reality.
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