Phuc D.

Business Operations & Growth Associate

About

Business operations professional with experience in client-facing coordination, performance tracking, and operational analysis across logistics and consulting environments. Currently building skills in data analytics and digital marketing to support data-driven growth and execution.

Country

United States

City

Atlanta Metropolitan Area

Industry

Paper & Forest Products

Skill

Procurement, Project Management, Account Management, Ethical Decision Making, Business Ethics, Customer Relationship Management (CRM), Customer Service, Problem Solving, New Business Development, Contract Management, Schedule Planning, Phone Etiquette, Executive Calendar Management, Canva, Event Management, Eclipse, Executive Support, Assistants, Interpersonal Skills, Leadership

Experience

Business Operations & Growth Associate

Binh Chieu Paper Co.,Ltd

2024-11 - Present · 1 yr 11 mos

Ho Chi Minh City, Vietnam

- Managed customer orders and delivery coordination to maintain on-time fulfillment - Supported customer communication during operational transitions, ensuring stable monthly production - Reviewed operational workflows and expense records across production, logistics, and vendors - Prepared internal updates and performance summaries to improve cost and order flow visibility