Phooi Khoon Ngan
Analyst Supply (Indirect)
About
Detail-oriented Supply Chain Analyst with over 10 years of experience across procurement, supply chain operations, logistics, and administrative functions. Proven ability to collaborate with cross-functional teams, manage ERP systems, resolve discrepancies, and improve operational efficiency. Strong team player with a solid background in indirect procurement and supplier coordination within multinational environments.
Malaysia
Gelugor
Semiconductors
HR Management, Computer Science Education, Information Security Engineering, Maintenance Supervision, Indirect Purchasing, Commercial Auto Insurance, IT Procurement, Warehouse Operations, Business Requirements, Emissions Trading, Claims Management, Daily Operations Management, Training, Assessment, System Monitoring, Lesson Planning, Import Operations, Managed Services, Freight Forwarding, Operational Efficiency
Experience

Analyst Supply (Indirect)
Microchip Operations (Malaysia) Sdn. Bhd
Penang, Malaysia
- Managed high-volume purchase orders while maintaining strong attention to detail and meeting tight deadlines. - Executed online procurement transactions using company credit cards, ensuring proper authorization, documentation, and compliance with internal policies. - Coordinated with warehouse and logistics teams to resolve order, delivery, and fulfillment issues. - Resolved invoice discrepancies and collaborated closely with Accounts Payable to ensure timely and accurate payments. - Coordinated with General Ledger teams to ensure correct cost center allocation and financial accuracy. - Maintained accurate and timely procurement data within ERP systems. - Performed system clean-up activities and managed effective closure of purchase orders. - Oversaw purchase requisition workflows and collaborated with IS teams to support smooth system operations. - Coordinated vendor creation and master data maintenance with internal stakeholders. - Supported business process improvements and participated in system and process enhancement discussions. - Conducted system training sessions during transition and change management phases.

Buyer
Penang, Malaysia
- Develop and maintained strong supplier relationships, including negotiation of pricing and commercial terms. - Prepare, reviewed, and maintained accurate pricing data, ensuring all prices are properly approved and comply,with internal policies. - Generated and analyzed pricing reports to validate accuracy and identify discrepancies. - Escalate supply, pricing, or compliance issues to management and support timely resolution

Human Resources Executive
Sebarang (M) Sdn Bhd
Penang, Malaysia
Maintained accurate and up-to-date employee records, reports, and HR documentation. Managed office utilities, licenses, and service maintenance contracts to ensure smooth daily operations. Administered company vehicle documentation, insurance renewals, road tax. Supervised office cleaning, maintenance, and pest control service providers. Coordinated permits, medical examinations, accommodations, and transportation arrangements for foreign workers. Supported HR operations including attendance monitoring, leave administration, and employee insurance registration.

Private Tutor
Penang, Malaysia
Delivered personalized instruction tailored to students’ learning needs to improve academic performance. Developed lesson plans, assignments, and assessments aligned with learning objectives. Monitored and evaluated student progress, providing regular feedback and communicating outcomes with parents.

Secondary School Teacher
Phor Tay Private High School
Penang, Malaysia
Delivered assigned classes and implemented the approved curriculum in accordance with school standards. Developed lesson plans and assigned coursework in alignment with school policies. Maintained accurate academic records and actively participated in faculty meetings and school activities. Collaborated effectively with colleagues, administrators, and parents to support student learning and development.

SEAFREIGHT IMPORT PERSONEL
Penang, Malaysia
- Prepared and processed import documentation, including invoices, arrival notices, and delivery orders. - Coordinated freight movements and ensured timely cargo delivery. - Managed order processing, delivery rescheduling, and customer service to maintain high satisfaction levels. - Liaised with freight forwarders, carriers, and transport providers to resolve shipment-related issues. - Identified and escalated operational issues to supervisors to support process improvement and productivity

Customer Service Executive
Priority Cargo Sdn Bhd
Penang, Malaysia
Prepared and processed import and export shipping documentation in compliance with regulatory requirements. Coordinated freight movements and monitored shipments to ensure timely cargo delivery. Managed order processing, customer inquiries, and claims tracking to support. Maintained accurate filing and documentation of shipping records to meet audit and compliance standards.
Phooi Khoon Ngan's Contact Information
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