phindile tetiwe

brand ambassador

About

Being involved in the Sales & Marketing sector has taught me good time management, good interacting skills with both external & internal clients with their different needs on a regular basis, thus being able to master/implement excellent customer services at the workplace. I am an excellent communicator, work well under pressure and perform exceptionally well as a team player as well as in my individual capacity. I thus have a solid background in the field, with strong emphasis in "making the client happy" at all times. When given the task, i consistently aim to exceed set goals, targets and management's expectations. I conduct professional liaison with senior management and subordinates. Experienced in Microsoft Word,Excel, Powerpoint and Report Compilation. I am skilled in developing and implementing standard policies and procedures. Am hardworking, quick study and pay careful attention to detail.

Country

south africa

City

cape town

Industry

wine and spirits

Skill

microsoft office, customer service, microsoft excel, research, english, microsoft word, powerpoint, windows, negotiation

Experience

team leader

libra productions

2012-5 - 2012-10 · 6 mos

Running promotions and managing of brand-house products (Alcoholic beverages). Ensured operational effectiveness - control and administration. Provided services to clients.

sales representative

belle productions

2013-8 - Present · 13 yrs 2 mos

Running promotions & managing of brand-house products (Alcoholic Beverages) in designated areas (areas available on request).

business developer

crazy j's liquors

2012-11 - 2013-6 · 8 mos

* Marketing of products& pricing to potential clients and existing clients. Building and maintaining of relationships.placing orders on behalf of clients and dealing with client queries. * Continuous process improvement: ensure full compliance to all processes, policies and procedures and identifying areas of improvement at all times. * Customer Services: Maintain high level of service to clients. * Ensure operational effectiveness by controlling administration. * Ensure thatquality requirementsare adhered to maintain service level agreements.