Philipp Tolke

ERP, POS, PIM, MDP Implementation Project International assignment / Expatriate mycar is Continental Tires retail business in Australia and one of the countries largest names in the automotive industry. With over 275 stores and a growing number of mobile vans across Australia, mycar provides a full range of automotive products and services including tires, scheduled servicing and general mechanical repairs to it’s B2B and B2C customers. As part of mycar’s business system transformation program I manage business requirements, design solutions and ensure efficient, compliant and state-of-the-art business processes in the areas of - Procurement - Inventory & Supply Chain - Key Account Management & Sales Operations - Master Data Management (PIM, MDP) - Pricing & Promotions - Shared Services (AP, AR) I further ensure by being the main interface that synergies with other Continental entities around the globe are leveraged as much as possible.

ERP & POS Software Development Project Within the scope of the eDrive365 project, we develop a new ERP, CRM, and POS system for Continental Tires‘ trade organization ContiTrade based on Microsoft Dynamics 365. The system will be implemented to more than 6,000 users in around 2,200 branches & our headquarters in nine European countries, making eDrive365 the largest project in ContiTrades’ history. As General Process Manager I build bridges and connect processes as well as applications between the different process areas of ContiTrade. Within the eDrive365 project I ensure efficient End-to-End processes across KAM, Backoffice Sales, Branch Sales, Purchasing and Finance (Focus: Order-to-Cash) Additionally, I am responsible as a Process Manager to develop target processes and to setup, configure and modify the ERP solution accordingly so that it covers all processes (Forecast-to-Plan, Plan-to-Produce, Inventory-to-deliver, procure-to-pay, order-to-cash) in ContiTrade's production facilities for complete wheels and retread tires.

ERP & POS Software Development Project Within the scope of the eDrive365 project, we develop a new ERP, CRM, and POS system for Continental Tires‘ trade organization ContiTrade based on Microsoft Dynamics 365. The system will be implemented to more than 6,000 users in around 2,000 branches & our headquarters in 9 European countries, making eDrive365 the largest project in ContiTrades’ history. My project role: - Process Expert in the area of Branch Sales/Order-to-Cash (Customer Consulting, Quotation and Sales order handling, Invoicing and cash payments, customer goods return) - Responsible for development of efficient ERP processes - Requirement Definition, Solution Refinement, testing of realized requirements, local key user training, go-live support Additionally to my eDrive365 tasks I contributed to one of ContiTrades‘ strategic initiatives by: - Supporting the strategy development process & defining implementation actions - Conducting several Fit-Gap-Analysis & developed algorithms to identify the strategic actions needed to harmonise service portfolio, quality standards & availability of machines and tools across more than 660 outlets in 9 European markets of ContiTrade - Developing a branch-specific investment planning & business case calculation tool

Different Procurement activities in the area of Ocean Freight (FCL & LCL), Road Freight, Warehouse Services, Air Freight and Inbound Supply Chain (Raw Materials) Bachelor-Thesis: Definition of a requirements catalogue for Freight Sourcing Tools (1,1)

University studies in Business Administration combined with several assignments in different departments of Continental AG and its subsidiaries - Global Mobility Services (Corporate HR) - CBS: Lean Management Consulting & Business Process Management (Tires) - Plant Purchasing Hannover (ContiTech) - Regional SCM ContiTech Region China (working & living in Shanghai for 3 months) - Group Purchasing Global Cluster Freight & Warehouse Services

Working 15,5h per week in fashion retail besides doing my A-Levels

Thesis: Application of a Business Process Management Maturity Model to assess and improve the BPM approach at ContiTrade Purchasing

- Corporate Controlling - Controlling in Procurement - Savings & Cost Avoidance Reporting - Spend Analysis - Spend Management - Machine Learning & AI - Spend Planning & Reporting - Change Management

- Communication & Relationship Management - International Negotiation - Digital Negotiation and eAuctions - Procurement in times of crisis - Strategies for NPM Purchasing - International Contract Law - Innovation Sourcing & Corporate Innovation Management

- Supply Strategy Development (Framework & Commodity Strategy, ‚Make or Buy‘-Decision making) - Supplier Relationship Management (Evaluation, Strategic Classification, Strategy Development) - RfX, IT-Systems, eAuctions - Global Sourcing - Strategy Development towards Procurement 4.0 - Organization theory, Stakeholder management and agile methods in Procurement - Sustainability in Procurement and Logistics - C-Parts Management - Advanced Purchasing - Contract Law - Total Quality Management

Thesis: Definition of a requirements catalogue for Freight Sourcing Tools (1,1)