philippe chadoin

Set up of the company

Missions: Agrial wished to digitalize its retail activity (250 stores) through an omni canal approach in order to improve the customer experience and better serve its 12 000 co-operative members as well as the 300 000 fidelity card-holders. At the same a WMS solution is to be deployed to digitalize its logistic activity. Results: In 6 months, the tender to choose a partner able to provide and operate the solution has been completed, partner chosen, tests performed, contract signed and deployment launched with a 1.2M€ saving versus original offers. In 3 months, tender & selection of partner able to provide and deploy the very specific WIFI infrastructures required to deliver the appropriate level of service for a 60 000 sqm platform.

* Missions: Analysis of the CIB business platformization approach of the main worldwide players for one of the leading European player in CIB * Results: Document about each of the selected players detailing approach and committed means for each of the below topics *  Customer relationship improvement and enrichment *  Digital eco-system set up *  Data driven business model deployment *  Agile and flexible innovation strategy *  Open digital platform *  HR strategy to align skills and needs

* Cisco Router and LAN Switches support. This position included the main missions listed below: *  International technical documentation creation and distribution *  Technical answers to RFQs for local Units of ABSI *  Technical Alcatel Interface for Supplier *  On-site support (Technical issues, Customer training, Customer Projects)

Missions: Alcatel-Lucent Group has decided to sell its Enterprise division. This carve out impacted 3,000 employees in 45 countries. This spin required to get planned, a budget put together, contractual terms defined in order for these elements to become a material part of the transaction terms and conditions. Results: Supported by an external consulting firm a plan has been defined, roles and missions of the parties agreed (move out and move in), program costs assessed, Transitional Service Agreements terms and conditions agreed in order to insure service continuity. This plan has been integrated into the terms and conditions of the deal between Alcate-Lucent and the buyer.

* Alcatel-Lucent Enterprise Market Group is a 3,000 employee division of the Alcatel-Lucent Group operating almost as a separate business * My missions were to drive Business Model Transformation following major restructuring of a 1.2B€ business *  Business stream analysis (direct, indirect, HW, SW, services) *  Legal and contracting architecture optimization *  Tools and process optimization (quotation, pricing, ordering, sourcing, delivery…) *  Integration of external drivers (ALU group operational model, Vendor Specific Objective Evidence VSOE)

* To support Channel Management team and optimize operations *  Definition of the partnering terms with a JV created in Russia including the JV P&L elaboration and operating model. Target revenues over $200M after 3 years *  Special business partner contract definition and management in cooperation with Channel Management team *  Business Operation process definition and alignment *  Business tools optimization

* Team 70 persons including, business development, marketing, pre-sales, post sales and supply chain * Organization Alcatel Enterprise Solution Division (Enterprise solutions voice and data) * Main Missions To run and grow the business unit revenues in EMEA. *  2004 EMEA revenues at 50M€ and EMEA 2007 revenues over 100M€ *  EMEA P&L for the Business Unit *  Business forecasting and reporting *  Pricing policy *  Business Development including channel recruitment *  Product, solution and technology marketing as well as press and communication *  Pre-sales support *  Post-sales support

* With a team of 5 Consultants (3 in Paris, 1 in Germany, 1 in Italy), 1 Sales tool Manager, 1 competition analyst, 1 Web Master the mission was to support and animate distribution channel. To this end the team generate a number of activities and tools designed for channels. * Among others this included: * To proactively support Channels *  Sales and Technological tools (white papers, customer profiles, reference database, vertical tools, customer testimonials…) *  Public seminar staffing *  Market Analysis to help identifying targets *  Support and consulting during tendering phases *  Training of regional/local pre-sales * To generate greater visibility for Alcatel in the European market *  Press article *  Trade show staffing *  Seminar staffing

* With a team of 3 Network Consultants, 1 WebMaster, 1 Technological tools manager, 1 Sales tool Manager, 1 Y2K Manager, the mission was to support business development across numerous countries using all possible means and ways. * Main activities and missions were as follows: * Develop and distribute tools to distribution units *  Technological tools such as White papers *  Sales tools such as customer profiles, references database, vertical tools about specific markets (bank, healthcare, Oil and Gas, Operators, Cities..) *  Public seminar staffing *  Global Competitive Analysis *  Internet Connected Intranet server definition and development * Pre-sales support for large or complex projects *  Network design support *  Product selection *  Customer visits *  Training of regional/local pre-sales * Message definition *  Strategy *  Trade show participation *  Voice and data integration

* Missions: Product Management for WAN products *  Support to the 40 ABSI units *  Training of sales people *  Customer visits *  Development of sales support tools * Products: Alcatel & OEM WAN products (Newbridge, Cisco, Fastcom) * Results: 100% business growth in 1997 vs 1996

* The main mission was to support sales and pre-sales organization for in scope products. Products in scope included Cisco Routers and LAN Switches. * Business achievements were: * 1993 : revenues = 5.3M€ * 1994 : revenues = 10.6M€ * 1995 : revenues = 17M€ * Main tasks were as follows *  Support to the 19 ARE regions (reduced to 7 in 96) *  Training of sales people *  Customer visits *  Pricing definition

Consultant in RACE and ESPRIT projects driven by the European Commission. Consulting in the framework of EC funded project aiming at assessing the European telecommunication market and needs