Philip Ng

Business Development Lead – Data Center & AI, Asia Pacific 2024 – Present Driving business development initiatives across the APAC region for Data Center and AI solutions. Leading strategic planning, client engagement, and market expansion to support Dell’s growth in emerging tech sectors. Account Manager – Dell Technologies 2013 – Present Managing Dock and Cable product lines with over USD 300M in total sales yearly. Focus on Southern Malaysia, Singapore, and Indonesia, supporting CMs, ODMs, and OEMs. Full ownership of the sales cycle: lead generation, quoting, proposals, negotiations, and closing. Collaborate cross-functionally with global teams in CSR, R&D, engineering, sourcing, and planning to meet project timelines. Train and support internal and partner sales teams, aligning tools and strategies. Built a sourcing team to handle high-mix, low-volume orders with fast RFQ turnaround. Account Manager – Seagate Technology 2006 – 2013 Led sales and marketing for automation equipment, cable, and harness components. Developed strong client relationships and handled technical support from first to third level, including hands-on testing, repairs, and rebuilds. Engineering & Quality Support – PV & Semiconductor Industry Supported major companies including MEMC/SunEdison, Asyst, Abbott, ASM, Lam Research, Keysight, AMAT, KLA Tencor, Kulicke & Soffa, Brooks, and Bombardier and major EMS such as Flextronics, Jabil, Foxconn, Celestica, Winstron, Qisda, Quanta and etc. Delivered engineering, QA, and technical services in automation and production environments. Expertise: Sales & Marketing | Business Development | Account Management | CRM | Technical Sales | High-Mix Low-Volume Production | Automation | Semiconductors | Renewable Energy | Cross-functional Collaboration | Customer Success

Sales & Marketing Executive – Printed Circuit Boards (PCBs) Provided direct marketing and technical sales support to field and distribution sales teams. Generated and qualified new leads, maintained local and overseas customer accounts, and managed competitor and prospect databases. Developed and executed marketing campaigns and promotions tailored to industry needs. Drove new business via outbound calls, sales visits, and follow-ups on trade show and web inquiries. Handled sales inquiries through phone, email, and in-person visits, ensuring timely and professional customer support. Promoted and sold directly to international trade agents, OEMs, and ODMs across global markets. Met and exceeded quarterly and annual revenue targets consistently. Key Skills & Knowledge: Telemarketing and B2B Sales Internet & E-commerce Industry Insight RoHS & WEEE EU Compliance Standards PCB Manufacturing Processes IPC-A-600 Standards Self-motivated, organized, and able to work independently or as part of a team

IT & Engineering Support Specialist Key Responsibilities: Led troubleshooting and maintenance for notebooks, PCs, server farms, and network equipment. Spearheaded key IT infrastructure and system integration projects across the organization. Supported the Engineering Department’s Car Audio Division with PCBA jigs and fixtures, including for Kenwood's 25th Anniversary model XXV-01D. Major Accomplishments: Project Lead for company-wide Y2K Compliance Project Led development of internal Intranet System and Workflow System Appointed Webmaster for corporate Internet presence Established and implemented formal Company IT Policy Developed and deployed EDI System for operational efficiency Certifications: Microsoft: SQL Server, Exchange 5.5 IBM: AS/400 Programming Other: Train-the-Trainer Certification

Incoming Quality Engineer As an Incoming Quality Engineer, I was responsible for ensuring that all incoming materials and components met quality and compliance standards before entering production. Key Responsibilities: Conducted inspections and testing of incoming raw materials and components based on engineering specifications and quality standards. Developed and maintained inspection procedures, sampling plans (e.g., AQL), and quality documentation. Identified non-conformities, issued NCRs, initiated corrective actions, and followed up with suppliers to ensure timely resolution. Collaborated with supplier quality and purchasing teams to evaluate and improve vendor quality performance. Maintained detailed inspection records and managed supplier quality data for traceability and analysis. Participated in internal and external ISO 9001 QMS audits, supporting compliance efforts and continuous improvement. Responsible for ISO 9001 documentation control and recordkeeping related to incoming quality processes. Contributed to root cause analysis and corrective/preventive action (CAPA) activities to reduce recurring defects. Skills & Tools: Incoming Inspection | Supplier Quality | ISO 9001 QMS | Internal/External Auditing | Documentation Control | AQL Sampling | Root Cause Analysis | NCR & CAPA | Quality Reporting | Microsoft Excel | ERP Systems