phil colbert

* Provided 24x7 Tier 2 Fault Management support for Mobility transport. * Performed 24x7 Alarm Resolution of all faults. * Trouble ticket diagnosis and resolution of all radio network outages. * Testing and repair of all wireless and land line network facilities throughout AT&T. * Performed remote restoration of T1, T3, OC3, OC12, OC48, OC192, DACS, RANs. * Responsible for major outage management and resolution. * Chronic testing and trouble resolution of all network faults. * SME for department on all Central Office Equipment and Facilities.

* Extensive customer interaction on installation and repairs. * Responsible for maintenance and installation of all fiber optic cabling in assigned area. * Maintenance and provisioning of electronic switching systems. * Conducted central office equipment testing and repair. * Maintained and troubleshot digital carrier equipment. * Wrote local Method of Procedure and training guides. * Responsible for installation and maintenance of multiple conductor, coaxial, and fiber optic cables and related equipment.

* Prepared and completed engineering of various types of communication cables. * Reviewed and analyzed complex schematic drawings. * Utilized electrical test instruments to determine defective wire or fiber paths. * Responsible for repairing and maintaining outside cable facilities.

* Performed all functions related to the operation of a small Business. * Performed routine customer service calls. * Conducted training on all computer hardware, software and networking for Small to Medium-Sized businesses and consumers. * Designed and assembled complete systems and networks for customers. * Trained customers on functionality for new and used computers. * Performed web development for small businesses.

* Supervised all aspects of Beach vending and safety * Managed a team of 40+ employees * Prepared daily, weekly and month-end financial statements * Responsible for Beach Law Enforcement * Conducted In-Service training seminars

* Complete operational management, construction, and maintenance of assigned area. * Project Management of install and repairs of all company sites in assigned area. * Performed Quality, Safety and acceptance audits for all vendor work. * Performed 24x7 Trouble Resolution of all faults at assigned cell sites. * Vendor Management of all work at cell sites. * Inventory control of cell sites and site audits. * Customer Complaint resolution of assigned area.