Phil Neilson
Director of Digital, Data and Technology @ acuity care
About
Strategic, innovative, and a pragmatic thinker with a very strong record of delivering business objectives. Detail orientated and highly accomplished with over 18 years of multi-industry experience, specialising primarily in healthcare but with experience in retail and financial administration related transformation programmes. A clear communicator who builds trust at all levels. Influencing board level stakeholders, enhancing relationships with clients and leading large customer facing teams across the UK. Managing numerous programmes and utilising the latest technology to add value to key business operations. Designing and delivering business strategies and constantly exceeding expectations set by the company. Core Competencies ● Visionary Leadership ● Service & Product Design ● Staff Recruitment & Mentoring ● Stakeholder Engagement ● Project Turnaround ● Effective Decision Making ● Cost Control & Budget Management ● IT Strategy & Innovation ● Board Assurance ● Complex Problem Solving ● Vendor Selection & Management ● Business Change & Transformation
United Kingdom
Manchester Area
Hospital & Health Care
Team Building, Management, Troubleshooting, Recruiting, Change Management, Microsoft Office, Team Leadership, Training, Team Management, Performance Management, Strategy, Healthcare, Business Process Improvement, Process Improvement, Integration, Operations Management, Time Management, Administration, Analysis, Business Analysis
Experience

Consultant to the Social Care Sector
Doing It For Doris Consulting
United Kingdom
The consulting firm with a true passion for transforming your social care business and unlocking your future potential. https://doingitfordoris.com

Head of Digital Transformation
Manchester, Greater Manchester, United Kingdom
City & County Healthcare have grown rapidly through organic growth and acquisition. Now operating 31 different companies across more than 200 care locations, with a team of over 12k staff providing care to over 21k adults and children in multiple settings across the UK; including Home Care, Learning Disabilities, Reablement, Complex Home Care, Extra Care and Supported Living. Responsibilities • Provide the most robust, streamlined, and automated operational model in the social care. Using technology in different but simple ways and bringing new digital initiatives to the point of care delivery • Responsible for the architecting and piloting new business divisions and services across both the application and operational layers • Deliver transformational change throughout the organisation, with a key emphasis on the operational teams. Bringing the change to life for all those involved • Work with third party organisations and suppliers to help identify opportunities and offer solutions and innovative ways of working that align to the organisations strategic goals • Function as a trusted friends and mentor to projects and changes across the business. Maintain relationships with existing providers and build new relationships and opportunities with other providers • Work alongside the central functions and operational teams in order to improve operating practices both locally, centrally and nationally • Responsible for reviewing and analysing the effectiveness of legacy systems and development of innovative strategies to mitigate and resolve key business challenges • Building the aspirational technology roadmap for the business. Offering a joined up journey to new, innovative ways of working. • Successfully designed, recruited, and managed new departments across the organisation including Rates & Special Invoicing, Digital Learning and BI & Reporting, System Implementation, Application Support, Business Support, Brand Standards, and Change Management

Operations Change Manager
UK
Voyage Care provide specialist support for over 3,500 people with learning disabilities, autism, brain injuries and complex needs. Voyage Care support care in your own home, supported living accommodation, a registered care home and out in the community. ● Set clear project objectives, aligned with organisational and business needs, covering scope, content, timings and budget ● Contributed towards the achievement of the company’s strategic and operational objectives ● Ensured that the company had adequate and suitable resources to complete its activities and core business ● Organised and coordinated operations in ways that ensured maximum productivity ● Gathered, analysed and interpreted external and internal data and produced statistical reports for higher management ● Designed and delivered contract management processes which catered for business area specific requirements

Hardware and software implementation engineer
Various Nationwide Contracts
Phil Neilson's Contact Information
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