Phil Neilson

Phil Neilson

Director of Digital, Data and Technology @ acuity care

About

Strategic, innovative, and a pragmatic thinker with a very strong record of delivering business objectives. Detail orientated and highly accomplished with over 18 years of multi-industry experience, specialising primarily in healthcare but with experience in retail and financial administration related transformation programmes. A clear communicator who builds trust at all levels. Influencing board level stakeholders, enhancing relationships with clients and leading large customer facing teams across the UK. Managing numerous programmes and utilising the latest technology to add value to key business operations. Designing and delivering business strategies and constantly exceeding expectations set by the company. Core Competencies ● Visionary Leadership ● Service & Product Design ● Staff Recruitment & Mentoring ● Stakeholder Engagement ● Project Turnaround ● Effective Decision Making ● Cost Control & Budget Management ● IT Strategy & Innovation ● Board Assurance ● Complex Problem Solving ● Vendor Selection & Management ● Business Change & Transformation

Country

United Kingdom

City

Manchester Area

Industry

Hospital & Health Care

Skill

Team Building, Management, Troubleshooting, Recruiting, Change Management, Microsoft Office, Team Leadership, Training, Team Management, Performance Management, Strategy, Healthcare, Business Process Improvement, Process Improvement, Integration, Operations Management, Time Management, Administration, Analysis, Business Analysis

Experience

acuity care

Director of Digital, Data and Technology

acuity care

LinkedIn
2025-1 - Present · 1 yr 9 mos
Doing It For Doris Consulting

Consultant to the Social Care Sector

Doing It For Doris Consulting

2022-7 - Present · 4 yrs 3 mos

United Kingdom

The consulting firm with a true passion for transforming your social care business and unlocking your future potential. https://doingitfordoris.com

Angel Investor

Angel Investor

Angel Investor

LinkedIn
2022-7 - Present · 4 yrs 3 mos

United Kingdom

Actively looking for investment in early stage health & social care technology businesses.

AVERio

CEO - & Co-Founder

AVERio

LinkedIn
2022-9 - 2026-1 · 3 yrs 5 mos

United Kingdom

I'm proud to lead AVERio from ideation through to be a marketing challenging provider of personalised AI driven health & wellbeing analytics for the health and social sector.

Barnardo's

Head of Emerging Technology and Continuous Improvement

Barnardo's

LinkedIn
2022-9 - 2025-1 · 2 yrs 5 mos

United Kingdom

UK’s largest children’s charity - helping children, whenever and wherever they need us.

Caring Connections

Trustee

Caring Connections

LinkedIn
2023-10 - 2024-10 · 1 yr 1 mo
CCH Group

Head of Digital Transformation

CCH Group

LinkedIn
2017-5 - 2022-9 · 5 yrs 5 mos

Manchester, Greater Manchester, United Kingdom

City & County Healthcare have grown rapidly through organic growth and acquisition. Now operating 31 different companies across more than 200 care locations, with a team of over 12k staff providing care to over 21k adults and children in multiple settings across the UK; including Home Care, Learning Disabilities, Reablement, Complex Home Care, Extra Care and Supported Living. Responsibilities • Provide the most robust, streamlined, and automated operational model in the social care. Using technology in different but simple ways and bringing new digital initiatives to the point of care delivery • Responsible for the architecting and piloting new business divisions and services across both the application and operational layers • Deliver transformational change throughout the organisation, with a key emphasis on the operational teams. Bringing the change to life for all those involved • Work with third party organisations and suppliers to help identify opportunities and offer solutions and innovative ways of working that align to the organisations strategic goals • Function as a trusted friends and mentor to projects and changes across the business. Maintain relationships with existing providers and build new relationships and opportunities with other providers • Work alongside the central functions and operational teams in order to improve operating practices both locally, centrally and nationally • Responsible for reviewing and analysing the effectiveness of legacy systems and development of innovative strategies to mitigate and resolve key business challenges • Building the aspirational technology roadmap for the business. Offering a joined up journey to new, innovative ways of working. • Successfully designed, recruited, and managed new departments across the organisation including Rates & Special Invoicing, Digital Learning and BI & Reporting, System Implementation, Application Support, Business Support, Brand Standards, and Change Management

CCH Group

Head of Business Improvement

CCH Group

LinkedIn
2016-4 - 2017-5 · 1 yr 2 mos

National

Voyage Care Ltd

Operations Change Manager

Voyage Care Ltd

LinkedIn
2013-7 - 2016-3 · 2 yrs 9 mos

UK

Voyage Care provide specialist support for over 3,500 people with learning disabilities, autism, brain injuries and complex needs. Voyage Care support care in your own home, supported living accommodation, a registered care home and out in the community. ● Set clear project objectives, aligned with organisational and business needs, covering scope, content, timings and budget ● Contributed towards the achievement of the company’s strategic and operational objectives ● Ensured that the company had adequate and suitable resources to complete its activities and core business ● Organised and coordinated operations in ways that ensured maximum productivity ● Gathered, analysed and interpreted external and internal data and produced statistical reports for higher management ● Designed and delivered contract management processes which catered for business area specific requirements

Allied Healthcare

Business Change Support Manager

Allied Healthcare

LinkedIn
2012-8 - 2013-7 · 1 yr

National

Allied Healthcare

System Support Manager

Allied Healthcare

LinkedIn
2010-7 - 2012-8 · 2 yrs 2 mos

Staffordshire

Allied Healthcare

Branch System Implementer

Allied Healthcare

LinkedIn
2008-9 - 2010-8 · 2 yrs
Various Nationwide Contracts

Hardware and software implementation engineer

Various Nationwide Contracts

2008-6 - 2008-9 · 4 mos

Phil Neilson's Contact Information

Email

******@***.com

Phone

(**) *** ****

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