Pham Thi Huong

Lead the sales strategy for SLA 3D printers, 3D scanners, and industrial 3D printing services. Provide comprehensive digital manufacturing solutions for industrial clients and R&D teams. Collaborate with engineers to design and deliver tailored solutions that address client needs. Drive B2B client acquisition and manage long-term partnerships with key decision-makers. Represent the company at trade shows and industry events to grow brand visibility. Train and mentor junior sales staff to improve performance and professionalism. Optimize CRM workflows and data-driven sales strategies for higher conversion and retention.

Advised hospitals and clinics on customized SaaS solutions to enhance their operational efficiency and patient care workflows. Delivered training sessions and user support for smaller client groups to ensure smooth product adoption. Maintained close post-sale relationships, focusing on client retention, satisfaction, and upselling opportunities

Took lead in expanding a new business segment focusing on laboratory and research equipment. Developed and nurtured B2B relationships with universities, research institutes, and foreign-invested companies (FDIs). Managed end-to-end project sales: prospecting, technical consultation, supplier coordination, quotation, bidding, and post-sale support. Actively participated in public procurement & tender processes, preparing complete dossiers and technical proposals in coordination with manufacturers. Provided market insights and feedback to the leadership team to shape sales strategies and product offerings. Frequently worked with international brands to stay updated on technical features and present solutions professionally to clients. Built a solid reputation for autonomy, reliability, and technical understanding in project-based sales cycles.

Specialized in B2B technical sales to FDI enterprises, including laboratories, manufacturing plants, and research institutes. Consulted clients on high-value scientific and analytical equipment, providing customized solutions based on technical needs and compliance requirements. Maintained and expanded key accounts, including Japanese, Korean, and European-invested companies. Regularly worked with international suppliers and engineering teams to deliver project proposals, specifications, and commercial offers. Took ownership of the full sales cycle: prospecting, quotations, negotiation, delivery coordination, and after-sales care. Consistently ranked as a top salesperson in the company for three consecutive years. Built a strong network of agents and collaborators, increasing market coverage and lead generation. Developed professional communication and cultural awareness to work effectively with multinational clients.

Developed cosmetics and cleaning products at lab scale. Conducted stability testing and troubleshooting in production. Participated in market research and in-store product promotion.