Prachi Garg, SHRM-CP

• Partnering with leadership to recruit top-performing sales and pre-sales professionals for high-growth teams globally. • Proactively build and maintain a robust pipeline of qualified candidates for all roles to ensure a steady flow of top talent and reduce time-to-fill.

As part of my Strategic HR capstone project, I partnered with Park Bank as an HR Consultant to design a structured career pathing framework that empowers employees to visualize their growth within the organization. • Developed a clear competency-based roadmap outlining progression opportunities from entry-level to leadership roles. • Highlighted transferable skills between departments (e.g., Finance to Operations), empowering employees to pivot roles while leveraging their current strengths. • Ensured transparency by enabling employees to see potential career trajectories from day one, fostering engagement and retention. This project bridged academic strategy with real-world HR innovation, equipping Park Bank with a scalable talent development tool to nurture internal mobility and align employee growth with organizational goals.

• TA for GB 311 - Fundamentals of Management and Marketing for Non-Business Majors

• Conducted background checks by verifying driver’s licenses and other relevant documentation. • Developed a New Leaders Checklist, separating tasks into onboarding responsibilities for HR Business Partners and new leaders. • Created a Termination Checklist outlining procedures for HR Business Partners during employee separations. • Analyzed the seniority list to assess demographics such as gender distribution and retirement trends by position and department. • Researched and compiled a comprehensive list of CNA training programs approved by the Wisconsin Department of Health, including certification details and training requirements. • Designed a Recruiting Sources Sheet to identify and utilize effective channels for sourcing candidates, addressing high turnover rates in critical roles. • Collaborated with fellow intern to establish and manage a shared Google Sheet for tracking and updating reference checks. • Utilized Paylocity HRIS system for managing employee records and streamlining HR processes, including tracking reference checks and updating candidate statuses. • Participated in the Closet Cleanup Project by evaluating confidential documents for shredding based on legal retention requirements. • Reviewed and updated the employee handbook to ensure compliance with recent changes in anti-harassment policies as announced by the EEOC. • Performed ad hoc HR tasks as assigned, demonstrating flexibility and responsiveness to dynamic organizational needs.

• Processed and managed service delivery for 500+ new customer orders while maintaining ongoing service quality for 100+ existing customers, demonstrating strong organizational and stakeholder management capabilities. • Led a team of 4 to optimize service delivery to customers by automating manual processes of service delivery, generated savings of $20K/Year. • Directed customer problem resolution efforts and improved information flow between teams; increased client satisfaction by 15%. • Utilized client feedback to implement system improvements and process optimizations, resulting in 20% quicker processing times and 40% reduction in resource unavailability through proactive management. • Analyzed problem areas such as delayed response times and team miscommunication; implemented strategies including open communication exercises and automated notification systems, resulting in 7% reduction in operational breakdowns.

• Wisconsin MBA Ambassador • Full-Tuition Merit Award • 2024 Employee Benefits Symposium Scholarship Recipient • Academic Excellence Award

• Graduated with First-Division Honors