Petru Moisuc

• Represent the brand by participating in national and international congresses • Organize and coordinate brand events for clients (dermatologists, plastic surgeons) • Develop the brand and expand the client portfolio within the assigned territory (7 cities).

Training and mentoring other associates; Supporting and implementing improvement ideas for the process; Creating reports regarding work received and work performed; Inform the manager regarding possible quality issues; analyze the situation; propose solutions; Dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution.

• Provide support and resources that solidify the interest of customers. • Trained new hires to use internal support tools. • Resolved over 50 tasks a week for the company customer. • Edited and polished copy to maintain content consistency across the online store. • Demonstrate expertise in handling end-to-end processes and related tools to achieve business objectives. • Managing the daily volumes of assigned tasks and ensuring compliance with quality standards.

• I organized tables at a busy restaurant. • Most of the time, I advised clients on best practises in creating the best personalized event. • Trained the new hires. • Always engaged customers with a personal, yet professional manner, which leads to many positive reviews on the restaurant official page. • Apply positive suggestive sales approach to guide guests