Tiago Petrozelli

HR Manager & Performance @ Yusen Logistics

About

With a solid background in human resources management and a profound understanding of organizational development strategies, I am a dedicated professional passionate about both human and corporate growth. Throughout my career, I have led initiatives to strengthen and optimize HR operations, ensuring agility and scalability to meet the demands of corporate expansion. My data-driven approach, coupled with my enthusiasm for continuous improvement, has been instrumental in producing measurable results and translating strategies into tangible actions that foster organizational success.

Country

Brazil

City

São Paulo

Industry

Telecommunications

Skill

Remuneração e benefícios, Estratégias de compensação, Análise de cargos, Estratégia empresarial, Melhoria contínua, Mentoria, Inteligência artificial, Mentoria de jovens, Coaching de desenvolvimento de carreira, Customer Care, Management Processes, KPI, 6 Sigma, Executive Coaching, Business Coaching, Professional Coaching, Leadership Development, Business Partner, Strategic Planning, People Analytics

Experience

HR Manager & Performance

Yusen Logistics

2024-11 - Present · 1 yr 11 mos

São Paulo, Brasil

People & Management Consultant

2022-12 - 2024-11 · 2 yrs

São Paulo, Brasil

Responsible for the governance of the Management Model and Routines, based on the Management by Objectives (MBO) and Routine Management methodologies.

Talent Management Coordinator LATAM

Kraft Heinz

2021-10 - 2022-12 · 1 yr 3 mos

São Paulo, Brasil

Responsible for strategy, talent management, development, GPTW certifications, policies, processes, Trainee program and project management, budgets and suppliers at LATAM.

Global Human Resources Business Partner

2012-8 - 2021-10 · 9 yrs 3 mos

São Paulo, São Paulo, Brasil

Responsible for aligning the People and Performance objectives with the strategic objectives of the departments served, supporting and guiding leaders regarding the RH rules, guidelines and policies. I was also responsible for executive coaching programs and conducting performance evaluation cycles.

People & Performance Specialist

2012-8 - 2020-7 · 8 yrs

São Paulo Area, Brazil

Responsible for supporting the management model in the regional offices, supporting the definition and cascading of key performance indicators (KPIs), implementation of OKRs (objectives and key results) and agile methodology. I was also responsible for providing Lean Six Sigma Yellow Belt training and implementing the continuous improvement program for People and Performance processes.

Executive & Professional Coach

PZL Coaching

2015-1 - 2021-9 · 6 yrs 9 mos

São Paulo e Região, Brasil

• Coaching programs for companies, executives and professionals who wish improve individual or team results.

Quality & Process Specialist

NET Oficial

2005-12 - 2012-7 · 6 yrs 8 mos

São Paulo e Região, Brasil

• Responsible for managing the Quality and Process teams • Strong performance in mapping, process modeling in the BPMS methodology with a focus on continuous improvement and dissemination of the process management culture. • Interface between the Quality and Processes office and the other areas of the company, diagnosing needs and proposing solutions. • Mapping opportunities and improvements in key indicators. • Reduction in demand generated for customer service channels (Ombudsman, Anatel, Procon and JEC)

Operations & Processes Supervisor

UOL

1999-11 - 2005-11 · 6 yrs 1 mo

São Paulo e Região, Brasil

• Responsible for advanced service teams • Business Process Mapping and Internet Security • KPI deployment and monitoring • Performance in the ISO9001: 2000 Certification and Re-certification process