Peter Konnecke

Customer Service Representative @ dormakaba Australia & New Zealand

About

Highly experienced professional specialising in Masterdata Management (SAP - MDM), Procure-to-pay process, data mapping, data reconciliation, data manipulation, data conversion and systems analysis. I enhance existing systems, data rules, and functional specifications for data warehousing, and e-Business applications. I implement processes to develop, maintain, document and execute content migration. I write test plans and conduct thorough User Acceptance Testing (UAT). I seek to improve data quality utilising data cleansing, data modeling, and profiling. These processes drive search engine optimisation for e-commerce solutions and business systems through continuous improvement.

Country

Australia

City

Glenning Valley

Industry

Building Materials

Skill

E-commerce, SAP, Data Analysis, B2B, Requirements Analysis, Business Analysis, Software Documentation, Database Administration, Master Data Management, Business Process Improvement, Databases, Microsoft Excel, CSS, HTML, Access, Microsoft Office, Wordpress, Team Leadership, Access Database, Data Mining

Experience

Customer Service Representative

dormakaba Australia & New Zealand

2017-7 - Present · 9 yrs 3 mos

Brookvale NSW

Supporting the sales order and operations processes. Delivering an accurate and timely order and data entry service by using the SAP sales order entry module.

Founder

Patience Technology

2017-1 - Present · 9 yrs 9 mos

Sydney, Australia

Patience Technology focuses on teaching seniors and small business how to make the most of the technology they already own without the frustration, cost and inevitable embarrassment of simply not knowing how to do something.

Operations Coordinator

Distimax

2016-4 - 2016-9 · 6 mos

Freshwater NSW

Directly responsible for pricing and competitive analysis. Price updates and data maintenance in web based systems. Unleashed, Neto and eBay. Analyse GP and suitability of items for bundle product in eBay and company websites.

Research Analyst

Intermedium

2015-3 - 2015-11 · 9 mos

North Sydney

Detailed categorisation, interpretation and analysis of Australian public sector ICT contracts. Reporting and analysis of Australian public sector ICT tenders, standing offers and procurement plans. Creating and maintaining detailed overviews of Australian Federal Government business and contact information.

Specialist - eBusiness Systems and Data Analyst

Compass Group

2013-1 - 2014-6 · 1 yr 6 mos

Sydney, Australia

Managed security for 100+ ftp accounts Connected 80 suppliers to e-business systems Created 70+ documents, training guides, and quick reference guides Help Desk eBusiness Support for 700 sites across AU/NZ Created a comprehensive Knowledge Base UX/UI design input for e-business solutions Tested functionality and hardware response for e-business system Recommended usability changes Logged and solved software issues

Product Information Data Analyst

Staples Australia/New Zealand

2006-12 - 2012-6 · 5 yrs 7 mos

Mascot NSW

Managed Master Data for some 50,000 sku's using SAP and the MDM Module. Updated contract and pricing data using SAP, Microsoft Excel and Access. Created an online knowledge base and documentation to support cross functional business processes. Tested and audited SAP system upgrades, and created test plans. Trained teams to use a methodical template based approach to analyse pricing data and to predict impacts of change on the business. Created data audits to assess legacy data and determined the best approach to data cleansing. Implemented a continuous improvement cycle to review master data. Developed new processes to streamline workflow.

Database Administrator and Webmaster

FUJIFILM Business Innovation Australia

1998-2 - 2006-11 · 8 yrs 10 mos

Developed functionality for B2B eCommerce solutions Implemented web site usability findings Conducted client testing for new site changes Developed electronic direct mail pieces for some 3000 clients Measured site metrics and EDM effectiveness for approx 100 different mailouts