peter o'brien
systems engineer
About
Supporting the US Army, I work with other Systems Engineers and Architects on proposing and developing new solutions and improving upon technical processes and systems currently in place and provide support in maintaining DoD systems in a Nutanix virtual environment with Acropolis Hypervisor and Hycu integrated backup solution. I solely built our Splunk Enterprise solution with numerous use cases within our environment, to include automation of virtual infrastructure tasks, data analytics of our Security Center solution, and automated patching of our servers. I also solely built our ACAS Server solution which performs all of our system scanning for patches and STIGs.
united states
virginia beach
information technology and services
active directory, virtualization, network security, windows server 2012, windows 10, windows server 2008, system administration, splunk, systems engineering, enterprise architecture, automation, cloud computing, ubuntu, windows powershell, vmware vsphere, windows server 2016, amazon web services, powershell scripting, bash scripting, security policy, bind, email encryption, pki, wsus, stig, nutanix, nessus, red hat enterprise linux, emc storage, vulnerability management, tenable security center, hyperconverged infrastructure, big data analytics, data domain, cloud storage, hybrid cloud, internet information services, information security, windows 7, windows server 2003, microsoft office, windows xp, windows vista, windows 8, windows 8.1, html, bitlocker, red hat linux, bmc remedy, oracle database, ios, cisco routers, computer hardware, routing and remote access service, intrusion detection, host intrusion prevention, command prompt, disk encryption, cac, telephone skills, internet explorer, firefox, google chrome, dod top secret clearance
Experience
service desk analyst
apex systems
* Delivered on commitments to hundreds of thousands of customers on the world’s largest intranet * Expansively used knowledge management resources and proprietary and nonproprietary tools for troubleshooting * Quickly and accurately provided support to other technicians and customers * Remotely accessed file servers, print servers, and client computers (Windows XP and Windows 7) using Remote Desktop Protocol, NetMeeting, Universal Naming Convention, and Windows Remote Assistance, and troubleshot issues supporting a multiple domain Active Directory environment * Provided support to users of Remote Access Services and Blackberry devices * Accurately documented customer issues and troubleshooting performed in order to assist customers using SM7 and Remedy
systems engineer
qbe insurance
fiber customer support analyst
verizon
* Delivered on commitments to a broad range of customers with varying personalities and knowledge levels by providing customized solutions to meet their needs * Demonstrated a working knowledge of consumer products and services in order to provide the best customer experience * Expansively used knowledge management resources and proprietary and nonproprietary tools for troubleshooting * Quickly and accurately provided support to other technicians and customers while working alongside with other departments on issues * Accurately documented customer issues and troubleshooting performed in order to assist customers
systems administrator
general dynamics information technology
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 28,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.General Dynamics Information Technology is one of four business units of the General Dynamics Information Systems and Technology business segment. Headquartered in Fairfax, Va., General Dynamics Information Technology has major offices worldwide.
Education
ecpi university
information systems
Created countless virtual client/server environments for Windows and Linux, to include Windows Server 2008 R2, Windows 7, Windows XP, Windows 10, Windows Server 2012, Backtrack, Red Hat, and Ubuntu Linux using VMware and Virtual Box Set up server roles such as Active Directory Domain Services, DHCP Server, DNS Server, Routing and Remote Access, WSUS Server, IIS Web Server, Exchange Server, BIND, and Apache Web Server Worked with Cisco Routing and Switching and Cisco IOS in order to configure routers and switches for connectivity and security purposes Activities and Societies: Network Security Club
ecpi university
Created countless virtual client/server environments for Windows and Linux, to include Windows Server 2008 R2, Windows 7, Windows XP, Windows 10, Windows Server 2012, Backtrack, Red Hat, and Ubuntu Linux using VMware and Virtual Box Set up server roles such as Active Directory Domain Services, DHCP Server, DNS Server, Routing and Remote Access, WSUS Server, IIS Web Server, Exchange Server, BIND, and Apache Web Server Activities and Societies: Network Security Club
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