Peter Grahm

As a Project Manager at LetMeRepair Rhein-Main GmbH, I act as the key interface between our B2B clients and the operational teams. My responsibilities include: • Direct B2B customer contact and escalation management • Developing customized service and logistics solutions (including battery logistics) • Creating monthly reports and KPI analyses to measure efficiency and performance • Supporting the General Manager in strategic and operational matters LetMeRepair specializes in after-sales service and repair for consumer electronics, e-mobility devices, and household appliances — from e-scooters and gaming consoles to drones, keyboards, and Hi-Fi systems. I design and implement tailored service solutions for every client need — ensuring smooth operations, measurable results, and long-term customer satisfaction. 🔹 Core strengths: Problem-solving mindset, process development, analytical thinking, and clear communication across all organizational levels.