Peter Gerontakos

Product listing management for boutique guitar webstore and storefront. Social Media marketing manager for Facebook, Twitter, Instagram: @themusiczoo Marketing and Promotions: Artist relations, in-store events, giveaways, concert photography and reviews. Inventory database management: Quickbooks POS, Microsoft Office, Channel Advisor and Shopify. Ebay and Amazon Seller Central sales channel management. Warehouse, receiving and shipping department management: T-Hub, UPS, Fed Ex, USPS/Endicia Customer Service Management via CRM, email, phone support.

Customer Service Management - Email, Phone, and Live Chat Support. Maintained a 4.8/5 feedback rating with Amazon Seller Central, and 99.3% on Ebay.com for over 20,000 feedbacks combined. Web Content Management - Original product listing content and photo editing for multiple sales channels including Amazon.com, Ebay.com and Sneakers4u.com webstore. Social Media and Marketing Management - Engaged customers through various outlets including Facebook, Twitter, Instagram, Graphic Design, and Email Campaigns. Accounting and Claims Management - Managed all shipping, merchant, and credit card claims and chargebacks. Resolved customer issues with payments. During my tenture with Sneakers4u.com, the company has seen growth from $1.8 Million in sales, to $4.9 Million in 2012, and after moving to a new 15,000 Square Foot facility in 2014: over $8 Million in sales.

Gobros.com is where it all started for me as a professional. The online sales operation began in the basement of a small Mom & Pop shop (Goldman Brothers) in Hicksville, NY in 2004. After increased sales, the operation moved into two larger facilities within 2 years. Operations in NY ceased in 2011 and continue today in Minnesota.

Yes, I had to list my first high school job. It is significant to note that I began my career as a stock manager for a family owned business. This position essentially built me the relationship with management and ownership to pursue a significant role for a prosperous internet start-up.

After 1 year of liberal arts studies, I decided to pursue a full time role in a great start up e-commerce company, www.Gobros.com. Its early success granted me the opportunity to gain valuable experience in a booming online sales environment. I look forward to returning to complete my studies in the near future.