Peter Frost

Peter Frost

General Manager - Services @ ACRELEC

About

Accomplished operations leader with 10 years of experience supporting Hospitality IT teams and franchisee networks. Over the past decade, I’ve overseen and supported a wide range of projects across multiple clients and technology partners, consistently driving predictable outcomes through strong operational discipline and service excellence. My focus has always been on creating environments where franchisors and franchisees can rely on stable, scalable, and well‑executed technology delivery. Customer‑centric to the core, I’m committed to ensuring every solution genuinely supports the people who use it day in, day out. Currently at Acrelec/Odema, I’m focused on expanding our reach in the market by delivering excellence at every stage of the service lifecycle. Whether it’s a new store opening, a tech‑driven refurb, a multi‑site upgrade, or the coordination of on‑site engineering services, our goal is simple: make it seamless, make it repeatable, and make it right the first time. Supported by our wider project management team, I’m committed to strengthening our delivery capability, developing our people, and ensuring Acrelec/Odema continues to be a trusted partner for brands looking for reliable, scalable Hospitality IT support

Country

United Kingdom

City

Leeds

Industry

Information Technology & Services

Skill

Customer Satisfaction, QSR, Hospitality Industry, Point of Sale (POS) Systems, Maintenance and Repair, Business-to-Business (B2B), Networking, Presentations, Business Process Improvement, Operations Management, P&L Analysis, P&L Management, Sales Management, Service Delivery Management (SDM), Account Management, New Business Development, Management, Customer Service, Leadership, Strategic Planning

Experience

ACRELEC

General Manager - Services

ACRELEC

LinkedIn
2025-9 - Present · 1 yr 1 mo

UK

Driving innovation, infrastructure, and service excellence across the UK & Ireland. Odema IT, acquired by Acrelec in 2022, is the engine of our UK services arm, delivering full end-to-end in-store IT services. Our capabilities span new store fit-outs (including data cabling, networking, hardware integration, and staging), store refreshes and refurbishments, maintenance contracts, and timed project rollouts. With service teams strategically located nationwide and powered by Acrelec’s shared services, Odema supports some of the UK’s largest QSR and hospitality brands with precision and agility. Acrelec UK, part of Acrelec’s global network, delivers world-class digital solutions that transform customer experiences across hospitality, retail, and travel. From self-service kiosks and drive-thru systems to checkout and digital signage, we offer complete solutions—design, manufacturing, deployment, and dedicated support—backed by 20+ years of innovation and over 120,000 global deployments.

Microtek

Head of Operations

Microtek

LinkedIn
2022-3 - 2025-9 · 3 yrs 7 mos

Leeds, England, United Kingdom

Microtek provides EPOS and IT technology solutions to industry-leading hospitality and retail brands across the UK. With 20 years of experience, they provide bespoke supply chain solutions including repairs, configuration, warranty, inventory, logistics, distribution, and manufacturing.

Microtek

Operations Manager

Microtek

LinkedIn
2016-10 - 2022-4 · 5 yrs 7 mos

Leeds, West Yorkshire, United Kingdom

Farnell Global

Trade Counter Operations Manager

Farnell Global

LinkedIn
2011-11 - 2016-9 · 4 yrs 11 mos

Leeds, England, United Kingdom

Farnell Global is a global distributor of products for electronic system design, maintenance and repair throughout Europe, North America and Asia Pacific, with operations in 36 countries and trading in over 100.

Trustmarque

Internal Sales Team Leader

Trustmarque

LinkedIn
2009-3 - 2011-10 · 2 yrs 8 mos

Trustmarque is a Value Added Reseller (VAR) servicing a myriad of large private and public sector organizations. They offer a comprehensive range of IT solutions across the technology industry: connectivity and hybrid infrastructure, cyber security, digital workplace and automation, data and analytics, testing and assurance, and managed services.

Education

Sheffield Hallam University

Sheffield Hallam University

LinkedIn

Business & Management

1992 - 1996 · 4 yrs

Peter Frost's Contact Information

Email

******@***.com

Phone

(**) *** ****

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