Pernilla Fröding

Ansvarar för våra Operationstekniker i Stockholm och Örebro.

Iver levererar IT-tjänster som möjliggör våra kunders fulla potential. Det gör vi med personligt engagemang, innovativa lösningar och kompetens i framkant, med målet att vara en långsiktig, hållbar partner.

- Overall responsible of defining and delivering the solutions, products and services offered by Paxport in line with the company Merchandising Distribution System strategy. - Overall responsible of demonstrating and defining the features and benefits of each product and service. - Overall responsible of defining and managing a strategic and functional Solutions Roadmap - Responsible leading a team of Product Owners based in Stockholm, Sweden and Bristol, UK. - Responsible creating the overall value proposition. - Responsible creating sales material for each product and services. - Responsible for monitoring and analysing each service and product, being able to exceed customer's expectations. - Having an active part in the relationships with third-party suppliers across Europe offered in PaxShop, Paxport´s e-commerce platform, building value-led functional relationships.

- Overall responsible for producing, creating, developing and implementing new excursion and experience products and concepts around the world. - Responsible from the business side for the development and improvements with Online Excursions – a system making it possible to pre-book and pay excursions online via web sites as well in destinations. - Responsible for the co-operation with the local agents at destinations around the world about excursions and experiences and together with them make sure ideas becomes an implemented products. - Responsible for monitoring and analyzing the excursion product, to strive to be better than customer's expectations. - Overall responsible for the implementation, monotoring of and analyzing other ancillaries such as car rental, transfers and airport hotels.

- Overall responsible for producing, creating, developing and implementing new excursion and experience products and concepts around the world. - Responsible from the business side for the development and improvements with Online Excursions – a system making it possible to pre-book and pay excursions online via web sites as well in destinations. - Responsible for the co-operation with the local agents at destinations around the world about excursions and experiences and together with them make sure ideas becomes an implemented products. - Responsible for monitoring and analyzing the excursion product, to strive to be better than customer's expectations. - Overall responsible for the implementation, monotoring of and analyzing other ancillaries such as car rental, transfers and airport hotels.

- Overall responsible for producing, creating, developing and implementing new excursion and experience products and concepts around the world. - Responsible from the business side for the development and improvements with Online Excursions – a system making it possible to pre-book and pay excursions online via web sites as well in destinations. - Responsible for the co-operation with the local agents at destinations around the world about excursions and experiences and together with them make sure ideas becomes an implemented products. - Responsible for monitoring and analyzing the excursion product, to strive to be better than customer's expectations. - Overall responsible for the implementation, monotoring of and analyzing other ancillaries such as car rental, transfers and airport hotels.

- Overall responsible for producing, creating, developing and implementing new excursion and experience products and concepts around the world. - Responsible from the business side for the development and improvements with Online Excursions – a system making it possible to pre-book and pay excursions online via web sites as well in destinations. - Responsible for the co-operation with the local agents at destinations around the world about excursions and experiences and together with them make sure ideas becomes an implemented products. - Responsible for monitoring and analyzing the excursion product, to strive to be better than customer's expectations.

- Teacher at Blue Academy - our Overseas Staff training during 3 schools - Replacing Product Managers when on parent leave, looking after the hotel products at various destinations - Responsible from the business side for developing and introducing Guide Online - a tool for destination staff to communicate with customers before and during the travel via new channels; sms and e-mail.

- Responsible for TUI Nordic - Fritidsresor Overseas organistaion in Turkey, Thailand, Mexico and Bulgaria during different seasons. - Responsible for the co-operation and devlopment with hoteliers, suppliers and local agents. - Overall responsible for the daily operation, staff, product, budget and results.

- Working with customers service, guiding excursions, problem solving and excursion sales. - Responsible for the daily operation, customer service, sales and 5-15 staff members.

- Working with customers service, guiding excursions, problem solving and excursion sales. - Responsible for the daily operation, customer service, sales and 5 staff members. - Responsible for the customers hotel reservations, including a daily contact and co-operation with local hotels and the head office of Thomson Sweden - Responsible for the invoices and payments to the hotels, bus companies and other local suppliers. - Responsible for weekly accounts to be sent to the Head office of Thomson Sweden. - Responsible of ordering bus transportation at destination and all other administrative work tasks.

Working with customers service, guiding excursions, problem solving and excursion sales.

Working with customers service, guiding excursions, problem solving and excursion sales. During April 1997- October 1997 Work task as above, being responsible for the daily operation and 12 staff members.

Staff responsible for approx 50 staff members. Responsible for introduction and education of new staff. Working with goals and development interviews. Responsible for daily accounts.